“Pierre is fantastic at repairs. He was quick and saved me a bunch of money. Thanks Pierre I appreciate you treating me like a person. Many places treat you like a number these days.”
“Accessibility: the accessible/disabled parking spots are three or four doors down in front of another store in this parking lot, and besides that the lot is usually pretty busy. The ramp to get onto the sidewalk is also at those accessible parking spots, not in front of Metro by T-Mobile. The doors to enter this store are pull doors but I almost always see them propped open. There is no air conditioning in this building so be prepared for the heat (October 3, 2021 and it is 92 degrees outside). Inside they have two single chairs to sit on near the front door.Experience: every time I come here it's a pretty good experience with nice employees but the problem is that there is usually only one employee working at a time, so you will have to wait for your turn. It's also super hot in here. The prices are cheaper though than other phone places.”
“I called about internet, which they don't have here. The person was still helpful and friendly, sending me on the right direction. His name started with an R, don't recall”
“Very helpful staff. I pop in for minor questions periodically as I am technically challenged at times. Most recently, Ray was super friendly and nice...if I had a business requiring customer service, I would consider stealing her from T-Mobile! Thanks for the help!”
“I came in to switch carriers and Esperanza was the absolute best. She demonstrated excellent customer service skills and knowledge and I enjoyed everything about the experience.”
“Manny took great care of us. Went in to have our Zagg cover replaced. He did a great job. But also reviewed our account and redid a few things and ended up saving $50/ month.
Thank you Manny!!!”
11AM - 7PM
670 W San Marcos Blvd # 104, San Marcos“I am new Cricket customer and the customer service has been excellent from beginning to end. Jacob greeted us immediately and luckily I knew what to I needed and wanted to start my service, so the transition was smooth and easy. Thank you Jacob!”
“Ricardo (Ricky) helped up with new phones, new phone lines and an internet trial to see how it works at our home. He was so nice and knowledgeable. The process was really easy and relatively fast as far as switching phones goes. Thanks, Ricky!”
10:00 AM - 8:00 PM
133 S Las Posas Rd, San Marcos“Went in to trade in my IPhone 7. Joe H was a big help. Discussed several replacement phones as well as service plans. Ended up with a IPhone 13 and saved on my service plan. Also helped with installing a new screen shield. Saved me 30 minutes. Professional, helpful, and patient. Thanks Joe!!Michael P”
“I had on going issues with my previous phone carrier, so i decided to stop at T-mobile here in my city, not really thinking about switching or anything specific just to check it out. When entering the customer service was beyond friendly and were very knowledgeable about their companies benefits. I decided to switch carriers and the experience went smoothly! it has been a week or two and i could not be any happier! I appreciate associate Marco for helping me answer my questions and make the switch an ease. As of now i haven’t had any issues with my phone so i am very satisfied :)”
“I highly recommend this Verizon corporate store location! Austin helped us resolve several issues that we experienced from going to an authorized Verizon retailer (Victra) previously. He was super understanding of our situation and made sure every issue was addressed. If it weren’t for Austin, my husband and I would have switched providers due to our bad experience at Victra. But Austin is the reason we decided to stay with Verizon. Thank you so much, Austin!”
10AM - 9PM
567 Grand Ave, San Marcos“Farouk was extremely courteous and helpful with my laptop issue. He solved the issue quickly with a smile. All the staff was very helpful and we'll continue to buy our electronics from Best Buy.
When you purchase something, be sure to ask about the Best Buy extended warranty program. It is a great deal.”
“The layout of the location is pretty different compared to most walmarts. I did get a bit lost trying to find what I needed. The lines went by pretty fast and the cleanliness was onpar to regular standards. One thing, they do not have a fresh produce area! I was so sad about this. Other than that, no complaints!”
“Oriana and Aaron were very helpful. My computer is now working faster—but my microphone doesn’t. Oriana even wrote some steps to take to speed up my husband’s desktop. Good service”