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“Reliable and easy. Their system and app works magic. The warehouse is clean, organized and aesthetic. They’ve put a lot of effort. Customer service is great. Service itself is one of the best.”
“Chanyah is always so efficient, polite, and fast. She ability to multitask with multiple customers is also very impressive. I always know I’m in good hands when she’s on duty!”
8:30AM - 6:30PM
699 Lewelling Blvd Ste 146, San Leandro
Shipping Centers
“Every time I go to a place like a mailing office, I expect to receive poor service/not follow their own policies and have learned to kinda live with it, however, the staff from this location are a pleasant surprise, every single time I’ve been to this office, it’s been a fast, effective, and kind service. That being said, 6 out of the 7 times I’ve gone there, Rania is the staff member who I spoke to, keep up the good work!”
“Today we went for passport service for our new born baby without an appointment. The employees were very kind and they processed our application and it was really fast. Highly recommended. Thank you”
“I can't say enough about Tony my delivery man from Saia LTL Freight. He is friendly, knowledgeable, professional and made the whole experience pleasant. He helped out answering all of my questions and unloaded exactly where I needed the items placed. I will always request Tony for my deliveries.”
“I want to thank Sal a contractor utilized by Estes shipping in order to deliver my shower door.Sal went above the call of duty with great communication and he brought up my heavy shower door to my apt. Estes responded by sending Sal after my product from Home Depot was stranded in Manteca Ca warehouse.THANK YOU”
“This Post Office is located in the San Leandro Plaza and is open on Saturdays!!When I do have to mail a package, this is where I go!! The main reasons for that is that they usually have multiple windows open and they are open on Saturdays, the only day that I really have time for this. Now, sometimes on said Saturdays there's a long line here, but it moves along decently.The postal workers here are friendly and polite also!!”
“Shout out to charde for helping with my print outs for my wedding day! She totally made the process easy for me! Thank you! I'll be coming back again for more print projects!”
“My recent visit to the US Postal Service for a change of address was a mixed experience. The process itself was fairly simple and efficient, which was a relief. However, my observation with the Customer Service left me with conflicting feelings.
On the one hand, the representatives were undeniably friendly and welcomed each customer but on the other hand, I couldn't shake off a disconcerting incident I witnessed. While waiting in line, I overheard a customer, whose native language wasn't English, seeking assistance regarding fragile items. The customer selected yes, when they should’ve selected no on the keyboard. Unfortunately, they were advised by the representative to bring their own interpreter if they couldn't communicate effectively in English. This struck me as somewhat insensitive and disappointing.
While I understand the practical challenges faced by the establishment, it's crucial for them to offer language services to accommodate diverse customers. Expecting individuals to bring their own interpreters seems impractical and burdensome. The availability of toll-free numbers for language assistance should be actively promoted and utilized to ensure equal access to services and although this would require additional steps, it’s something all establishments should do.
Overall, the US Postal Service seems to strive for kindness, friendliness, and professionalism, but there's room for improvement in addressing language barriers and ensuring inclusivity.
On a positive note: I really enjoyed their large selection of greeting cards and the person who helped me was supper kind in explaining the process of changing my home addresses ?”
“Stopped by the FedEx store in San Leandro this morning to return a package. My label was black and white and missing the red battery warning. One of the staff noticed right away, asked for the return email, and printed a color version for me—no hassle, no mention of cost. He was helping other customers too but still took the time to stick the label on my box. Super helpful, clean, and efficient. 5 stars!”
“The great customer services, the time the employees take to explain the stores policy, mailing and delivery options and most of all the company never losing, miss placing or no damaged merchandise”
12:30 - 5PM 9 - 11:30AM
921 Manor Blvd, San Leandro
Shipping Centers
“Not sure why everyone is giving my man Kyle a hard time but he was very welcoming and helpful! Small USPS but gets the job done and nice older man Kyle was talkative!”
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“My grandmother decided to send a cargo box to the Philippines for the first time, and she was absolutely blown away by how accommodating the Staff at Mon Cargo Services, Inc. to her. From start to finish, the staff were helpful and friendly, making sure she understood all the steps involved. They were patient with her and even provided her with tips on how to best secure everything in the box. My grandmother couldn't believe how seamless and stress-free the experience was, considering it was her first time to send thru Mon Cargo Services, Inc.
She is already planning on sending another box .::
Thank You Mon Cargo Services Inc. for the wonderful service. More Power!”