Big O Tires in San Leandro, CA, is known for its friendly and honest service. Customers appreciate the helpful staff, especially technicians like Jesus, Mario, and Brad, who treat everyone like family. The team is quick, caring, and willing to go the extra mile, whether helping over the phone or assisting in person with tires, oil changes, brakes, suspension, batteries, headlights, and more. They offer early, late, and weekend appointments, and provide free alignment checks to make service convenient. Customers feel confident that their vehicles are in good hands, as the staff provides straight talk about tire brands and auto services, and genuinely cares about their needs. The shop is part of the community, with customers enjoying conversations and a welcoming atmosphere. A recent visit involved a quick patch for a bolt in a tire, which was done free of charge, showcasing their commitment to building trust and customer satisfaction. Overall, Big O Tires in San Leandro stands out for its honest, worry-free auto service, making it a trusted place for tire and vehicle maintenance. Their focus on good vibes and caring staff keeps customers coming back.
Came in with a check engine light. Turns out it was just a loose gas cap. Had me in and out in under 15 and didn't even charge for the diagnostic. I will definitely be coming back next time I have any issues.
August 2024
They assisted me over the phone when I was out of state and even remembered my vehicle work a month ago when I needed to discuss how it was performed! Cool! Big O Tires San Leandro has good vibes and techs who seem to actually care.
July 2024
Very helpful staff especially Jesus. They helped me with my new tires and an oil change. Very quick and friendly service. Will definitely come back here for my car maintenance.