At first, I got painfully slow internet. Then I found out that you need a DOC 3 modem (I had a DOC 2). I bought a DOC 3 modem and now I get over 200 Mbps. This is probably why so many people have such slow speeds.
June 2022
Just to let you know Jeff your repairman just came and left and gave EXCELLENT service. He was knowledgeable, professional, respectful and explained and taught me about routers modims and internet service. Everything is fixed and working great now.Thank you Jeff for your great service.Alice Feinstein
February 2021
Tech support is very helpful and responsive.Very few down times compared to COX, and a great value.
