Xcel Collision Center is a highly recommended auto repair shop known for its fast, professional, and friendly service. The center is certified by both AAA and Tesla, ensuring quality repairs for a variety of vehicles. Customers often praise the team for their honesty, helpfulness, and clear communication throughout the repair process. Many reviews highlight how repairs are completed quickly and efficiently, with some cars ready within a day or two. The staff, especially Dai, is described as genuine, approachable, and attentive, providing regular updates and photos to keep customers informed. The center takes pride in delivering high-quality results, leaving cars looking like new, with clean interiors and polished exteriors. Customers also appreciate their honesty, as minor issues are fixed quickly and without extra charge. While the service is generally fast, some mention waiting times for insurance estimates, suggesting room for improvement in that area. Overall, Xcel Collision Center is a trusted choice for vehicle bodywork, offering reliable, thorough, and courteous service that consistently exceeds expectations.
I've had an issue with the bumper cover in the front. I was lucky to find an open spot in the same week with Dai. He's very genuine and extremely easy to work with. Highly recommend Dai and team.
December 2024
They did a fast and amazing job. I accidentally hit the tree branches slightly with my Tesla 3 left back door . The door can’t be smoothly closed and opened .They just fixed it very quickly and didn’t charge me anything due to small adjustment. Very honest guys and nice jobs.👍
December 2024
they are friendly and they ordered part and fixed the car fast. They provide details along the way. The problem was I had to wait for two months to get an appointment to get an estimation for my insurance. It would be great if they add a faster process for estimation.
