Target offers a mixed shopping experience. Due to COVID, many items are now locked up, making shopping less convenient and frustrating, especially since there are not enough employees to assist customers. This has led some to prefer ordering from Amazon for quick and easy access to expensive items. However, the store's customer service has been praised, with experienced and friendly personnel at the returns desk. Employees like Zachary are helpful and kind, assisting with heavy items and providing good service. The Starbucks inside Target receives positive feedback for its friendly staff, especially a barista named Mary, who is always positive and attentive. On the other hand, the locking up of items can cause delays and inconvenience, as customers have to wait for employees to open cases. Overall, while the store has friendly staff and good return services, the shopping experience can be hindered by security measures and limited assistance on the floor.
