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“I was in and out for notary documents within 15 minutes. All the staff were so so nice and helpful, I enjoyed running this errand today. Will be using UPS more because of them.”
“Store I was greeted with a happy smiling face, and she was very willing to help me with whatever I needed and gave me good advice for the next time that I return something to Amazon. I always come to this location and I always get great service”
“Carmen help me notarized some documents. Excellent service and great attitude. I have come to this locación multiple times and the representatives are always nice and courteous. Above and beyond with Carmen”
“Had an appointment set for fingerprinting and pictures at 10:10 AM, which is right after they open at 10 am. Came in on day of appointment and was greeted by a nice lady. She got my appointment ID verified my information with me and promptly took my photos and fingerprints all within 10 minutes. It was so fast and efficient. I see they also take care of postal and shipping needs too. I would definitely recommend.
*** FYI *** service provided may vary based on who is helping you and the time you go.”
“Dinkleberg! I needed to use DHL to ship an item back to Japan ?? It is overseas, so of course it is pricier than mailing items in the States. Thank you so much for being here!”
“convenient and amazing service! i’ve come here to print and have picked up packages from this location/store and have consistently had a great experience. 100/10 ✨”
“Super recommended, we find Colombian products, parcel and money shipments among other things, the attention is very pleasant, you always leave with a smile, thank you for the kindness and good service.”
“This quaint little place is so close by. Returns are so eazy and owner is super nice. Fed Ex drop off to your left when you walk in and UPS on the right. They even take your USPS packages. If you need live scan or anything notarized, they are the place to help you with that. Decent pricing for your pockets. Of course it is always best to prepackage your own items beforehand. When I needed something to arrive quick, I'd ask for the least expensive shipping cost.”
“Convenient location for any of the locals. I have dropped packages off several times at this location and have had a positive experience every time. Friendly, efficient & professional service.
Thank you.”
“I told my gf that as long as I can have access to Amazon while living in Vietnam then I will have it made!! After shipping for a ridiculous price with usps and waiting months for the package to arrive I found Vietair Cargo. The website isn't the best and not everything is translated when translating with Google Chrome but the customer service is amazing. Well atleast from Kheng. Whomever I spoke to yesterday was a rude old lady that hung up on me and kept forwarding my phone calls to voicemail. Im glad I called back 8 times and finally got in touch with Kheng. He is saving this company from losing long term customers who don't want to be disrespected by other rude employees. Other than the lady who I wish I could name, this company has amazing customer service! Fast workers, fast responses, they will even call you!! Fast shipping and reasonable prices. Please improve upon the website. One example is when inputting box dimensions the words are not translated like the rest of the page. And there are a couple more things as well, such as finding your account number. It should be listed under account!
I look forward to doing much more business with you, not the disgruntled female employee!”
10AM - 2PM
22 W St John St # A, San Jose
Shipping Centers
“Excellent service, the friendliness of the people is the best, Andrea Marín is an excellent person, the place is highly recommended to make shipments in a reliable and safe way. 10 out of 10 to this place and its work team.”
“Feels like a community place! Helpful, kind, and they have a mascot (a sleepy bulldog - don't worry he's super laid back and hangouts behind the counter sleeping)”
“I go here every single day and let me tell you they are all the nicest sweetest people!! My twins who are super shy actually ask to come because they love them so much!!! Can’t say enough great things about them!! Professional and friendly! I look forward to my daily visits!”
“Victoria the owner is so helpful and kind. We need a trust signed & scanned - she helped to get a notary plus scanned everything at the end, on a Sunday no less!
Absolutely use their services here!”
“Just left the UPS store on Meridian by Luckys and didn’t realize my package was a USPS label not UPS and the woman Bee behind the counter still helped me pack it for shipping. She was friendly and smiled The world needs more people like her and stores need more employee ls like her. Thank you Bee, I appreciate your help and kindness”
“I recently needed to return some Amazon packages and I worked with Mehreen. Mehreen went over my different options and was very patient and easy to deal with. She continues to go above and beyond in providing excellent customer service.”
“helpful service. was returning 3-4 Amazon packages. process was quick and painless. thanks to Thao for excellent customer service and offering my little boy stickers.”
“I was thoroughly impressed with the prompt and professional responses from Will at Craters & Freighters. Although I wasn't able to proceed with their services at this time as the shipment required to be expedited, I am definitely planning to use them in the future. Their exceptional customer service and expertise make them highly recommendable.”
“WoW - 5 stars and more ! This location has the most Wonderful Team of Associates. I met Vanessa, Andy, and Victoria - on multiple days —- and they ALL went above and beyond with helping me shipping packages with different weights and size. I watched these associates work as a great team does; supporting each other and efficiently helping customers. This busy team, somehow, finds time to keep the store organized and customers packages in their proper place; which I truly appreciate - Thank you !”
“(Translated by Google) I sent things here very quickly.6 days to Vietnam, but in the province.Every day is stuck, 21 days.(Original)Em gửi đồ ở đây nhanh lắm ạ.6 ngày về tới vn, mà ở tỉnh nha.Hôm nào kẹt thì 21 ngày.”
“Very friendly, helpful staff. I love coming here. They been helping me with my packages since 2020. Out of all postal annex in the San Jose area, this is the best location.”
“Very good experience here, my mom and I had to ship out an important sentimental portrait and the associate Jen was very compassionate and welcoming. She answered all our questions and made the whole process quick and easy. I really like this location.”
11AM - 5PM
121 Bernal Rd, San Jose
Shipping Centers
“Excellent customer service, especially Joseph. As a teacher getting multiple supplies for my class, Joseph patiently walked me through the app and made sure to apply every discount to my purchase. He was truly helpful and made my experience more pleasant. Thank you!”
“Not to be confused with Southtest, which is the test of all southern folks to stop voting Republican when they realize how racist it is. I have not used Southwest Airlines outside Cali in at least 2 years, but for travel within Cali, I've been on these on a number of occasions, and over the course of my life, probably more than every other airline put together, largely because of great prices and "bags flying free" as long as you don't have masses of them. So having flown out of San Jose only once, and Sacramento only twice (once to San Jose), I would say that it's a lot better at both SAC and SJO on Southwest than flying out of SFO and LAX. It seems like the more low-key and relaxed at the airport and I appreciated that. Using Southwest from Sacramento wasn't much of a problem. I have never been the biggest fan of Sacramento, but it's not a bad City and maybe the lack of hustle and bustle flying out of here on Southwest - which is usually my Airline of choice - is a much more gentle experience.”
“Super helpful staff!!! Spencer who works there is a super person!
They are very knowledgable. Very patient. Kind and generous too.
They are also empathetic toward issues you may be facing and try their best to suggest products, alternatives and options.
I prefer this UPS store to most of the other ones in the South Bay.
(Definitely don't go to the terribly managed one on El Camino in Sunnyvale)”
“Had the best experience getting assisted by Mari and Josue: they made my UPS experience so smooth despite my crying newborn by being very friendly, prompt and extremely knowledgeable so I wrapped up very quickly even though needed a lot of services - from notary to printing. Great spot!”
“This place is amazing. Great customer service and reliability. The new ownership has done a great job of changing the feel and environment. Benny always has the packages organized and ready for pickup. If you need anything mailed don't look any further than Mailbox & More, they're amazing!”
“The employees are always super friendly and willing to help. Also try to help me with costs of sending packages to ensure I'm not paying too much. Never crowded either.”
“Great place -- EXCELLENT customer service. I've stopped in a few times over the past year. It's been the same guy each time, and he is very helpful. Yesterday I went in with my baby and this complicated UPS package with Canadian customs forms and the guy sorted it out for me in a minute. Much appreciated!”
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“I had a great experience today because of your employee Thao. I can’t thank her enough. I came in to get a very small photo of my father, who recently passed, laminated for the temple. Thao went above and beyond. It was the only small original picture of him that I had. The temple had asked me to get it laminated so it won’t fade with time. Thao cleverly and kindly took the time to make me additional copies and laminate them for the future.
A true act of humankindness!
Thank you again,
My-Le”