Kohl's in San Jose on Blossom Hill offers a clean, friendly, and helpful shopping environment. Customers consistently praise the staff for their kindness, assistance, and excellent customer service, with specific mentions of helpful managers and associates. The return policy is appreciated for being straightforward and convenient. Shoppers enjoy the store's large selection of clothing, shoes, toys, and beauty products, all at reasonable prices. The store's atmosphere fosters a sense of inclusion and belonging, making customers feel comfortable and valued. Kohl's also provides a hassle-free shopping experience with easy store pickup and a rewards program that helps save money through sales and Kohl's Cash. The store's commitment to community through Kohl's Cares, along with its clean and organized layout, makes it a popular choice for frequent visits. Overall, Kohl's is seen as a dependable store that offers great deals, friendly service, and a welcoming environment for all shoppers.