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9:30AM - 2PM
7030 Santa Teresa Blvd suite #10, San Jose
Credit Unions
“My auto lease was about to end soon and I was told to contact my local credit union. Luckily, Celsa Ocampo from KeyPoint Credit Union helped me out along the way. She was very fast and efficient in helping me get my auto loan to purchase my car. She guided me along the paperwork and I could not have asked for a better experience to get help throughout the whole process. Thank you!”
“I have been a member of techcu since 2010. Their service has uniformly been a cut above other banks and credit unions. But I have waited until today (Nov 2023) to share my review: Majdi Mardini at the Campbell branch was superb! He helped us with Trust, Escrow and new ATM card all at the same time with calm professionalism. Great job MaJdi.”
“This branch opened on time and let everyone waiting inside promptly at 9 am this Saturday.I was greeted, got what I needed, and the teller, Helen, was very sweet!! We chatted for a while and she gave me great advice! I left feeling very welcomed, cared for, and accomplished. Thanks Meriwest”
“Great experience with this branch! The MSR was pleasant to work with, able to help me with my needs within the 5 mins I was there. The branch atmosphere was positive, sense of urgency within the team to jump on to assist when the line started to build up. Thanks for taking care of my financial needs!”
“Applied online for a 10k loan, everything went flawlessly, agents were very professional, courteous, informative, and handled it in a "very" timely manner, Awesome experience,Great~Job guys...”
“I had the pleasure to be helped by Reyna Gutierrez who did an amazing job. She is professional, knowledgeable, thorough, personable, caring, and went beyond the call of duty. I've never had such an amazing experience dealing with a banking institution like this. The branch manager was very helpful in the process of signing me up for services. I'm very grateful to both. I recommend anyone seeking bank services to go to them.”
“Mylinh is always very helpful, courteous and professional when I am dealing with her at the Hillsdale branch she also recommended I open a CD which I took her advise and did and it is nice to have someone looking out for my best interests.”
“The people in this branch are so friendly and helpful. I usually never enter a branch, but circumstances had me visiting them. It was painless, I was dreading the wait but there was NONE.”
“I’ve been a member here for more than 25 years. Have always had amazing service and experience with staff. Very recently worked with Sukhoon on loan and he helped us navigate all of the challenges expeditiously to a successful conclusion. Thank you!”
“I recently had the pleasure of visiting TechCU on Blossom Hill and was fortunate enough to be assisted by the incredible banker, Juan. I've had the pleasure of being helped by him before and I cannot express enough how impressed I was with his exceptional customer service skills and genuine dedication to ensuring a positive banking experience. Nowadays that's hard to find which is why I usually use the atm. From the moment I approached the counter, Juan greeted me with a warm smile and a friendly demeanor. He immediately made me feel welcomed and valued as a customer. Juan actually remembered me from the previous time I was there. His professionalism and attention to detail were evident throughout our interaction. He remembered I was wearing a sharks hat that other time and he mentioned that TechCU now had Sharks debit cards. I was like "TAKE MY MONEY, AND SIGN ME UP!!" What truly stood out about Juan was his ability to make me feel like a priority! Despite a busy day at the bank, he never rushed our conversation and made sure I felt heard and understood. His patience, combined with his genuine desire to assist, made me feel confident that I was in capable hands.”
“I had the pleasure to be helped by Reyna Gutierrez who did an amazing job. She is professional, knowledgeable, thorough, personable, caring, and went beyond the call of duty. I've never had such an amazing experience dealing with a banking institution like this. The branch manager was very helpful in the process of signing me up for services. I'm very grateful to both. I recommend anyone seeking bank services to go to them.”
“I got a loan from this bank. I am very satisfied with their service. The banker Kat M did a great job. She was prompt in replies, knowledgable to answer any questions, and quick in co-ordinating and moving the application forward.”
“I am stunned. This business is one of the few companies with secure financial strategies and proper customer service in this economically disastrous country. The company values its customers, evident through their new system updates. A huge thank you to the team, their leader, and the company overall.”
“I have been experienced a very positive experience recently at patelco at cherry ave. I have been other banks for 5yrs but make it so hard to get car or personal loan. I was looking car loan for financing, I met Kristen Reyes,she have been So supportive, with a great postive energy and expert on her job from the start of fill out my applications until getting approved and throughout the process of having free checking and saving accounts. Also she gave me more helpful resources and information as a result I can able to open free checking account which I never had an idea of the existence of free checking and saving accounts. The service in patelco is super fast service. They processed my car loan application and personal loan in few hrs.the agents over the phone, email, text and in-person, they are super fast to respond, very professional best problem solver to issues. I highly recommend patelco.Thank you for the great job!”
“I have been a customer here for over 5 yrs now. I really love this bank! Everyone is always so helpful. On my most recent visit I was assisted by Luis Perez. He was extremely efficient and resourceful. I felt well taken care of and would recommend this bank to my family and friends!”
“This review is for Nasreen i purchased 2 vehicles and had many visits with her. She is so helpful and informative and is the most enthusiastic loan specialist a customer or person can ask for. Nasreen was very professional, polite & calm throughout the whole process and just made things so easy and simple.She truly is the definition of a professional and would highly recommend her to any client.Thank you!”
“Cathryn helped me open a checking account. She and other staff were very friendly and informative. I brought my dog and they loved her :) I’m happy to be a member of a local credit union!”
“With fraud being at an all time high I've had to replace my card twice within 6wks. Their CS departments during business hours and post are consistently patient, polite, and chill. It's a different vibe in comparison to commercial banks. At all costs I try to avoid having to go inside banks but when I must.. Star One makes the chore an easy one.”
“I wanted to leave a review for the manager of this branch John Lumbard. He helped my husband and I refinance our car loan. I must say what a blessing it was to meet this gentleman, he was the most patient man ever. He was so helpful in every aspect. This loan was quite complicated and we were on a time crunch. He went over and out of his way to make sure that everything was to our satisfaction and was done in time to help us. Best customer service ever. I would give him 10 stars if I could. Once again thanks John.”
“Mary and Christina were so helpful! I came in to open an account and I was provided with so many options, each explained so thoroughly. Best service I've ever had at a bank! :)”
“Verenice Arreola, provided exceptional customer service! She helped me with my personal loan and refinance my vehicle. She was able to work with me. Provided great communication despite my crazy work schedule. I highly recommend her. The branch is always super clean and have never experienced any issues with staff or atm machines! I love my credit union!”
“I don't go in often, but every time I do, whichever member services rep helps me, I feel like they genuinely want to help me. They all seem happy in their work, they smile, they always ask you how you're doing....very nice people. The credit union has been serving me since I first had a checking account. Yes, that's 150 years ago...Thank you so much for all you do to make every customer feel welcome and cared for.”
“San Jose branch is one of a kind. Have always been pleased with the customer service tellers always provide. It's a pleasure walking in the Institute. Been a member for a few years now and am sure I will continue to be for many to come. Keep up the good quality service you always provide. Thank you to all of you. Beata, Annette, Rodrigo, Maria, Erika Crystal and Melissa. Hope to see your faces for many many years.”
“I've been with excite for over 5 years and my experience has been exceptional. I have worked with them for several loans includeing a car loan. The processes have been painless and fast. They are very helpful.”
“This credit Union is full of fantastic employees and they are very helpful willing to answer all you're questions in a timely manner with a big smile and and since of happiness for allowing them to earn their business!!”
“I have to admit, I was referred here by the car dealer I was purchasing from and I was a little weary because of the reviews. However, I was totally blown away by how smooth the process went. Their rates are extremely reasonable and I didn’t have to go through any drama or back and forth with the application. The gentleman assisting me, Parsa Delshad, was an absolute stud. He demonstrated excellent knowledge of the credit and loan application process as well as providing exceptional customer service. He was super friendly and personable and didn’t make me feel pressure at all during the whole thing. I’m really impressed with how easily everything went and would definitely come back to Parsa!”
“I've been with Cefcu for over 10 years.I live in the valley and there is no Cefcu out here and I refuse to shut my account.I keep money in my accountbecause they are simply the best. If you want to keep your money safe and not get fee after fee Bank with Cefcu.Best in California. It's not a bank it's waaaaaaaaay better.”
“My usual go‐to for my credit union needs. However, lately, I have been unable to deposit cash into my account, and it will only take checks. That gave me a decently long walk for nothing... oh well, though. Still a stellar little atm”
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“I walked in looking for an Auto loan and before I could check in Mark Hayden approached me with a smile. He answered all my questions and concerns and made the process almost too easy. I was able to walk away feeling well taken care of. Within 48 hours I was settled and happy in my new auto loan. Would recommend him to anyone looking to finance or even open an account with Tech CU.”