Infiniti of San Jose is a welcoming dealership offering a wide selection of vehicles, including models like the Q50, Q60, QX50, QX55, QX60, and QX80. Customers appreciate the straightforward process for buying new or used cars, with special deals on sales, financing, parts, and trade-ins. The dealership provides a comfortable environment with free Wi-Fi, HDTVs, and coffee, making the visit pleasant. The staff, including sales representatives and service technicians, are friendly, knowledgeable, and patient, ensuring a stress-free experience. Customers highlight the helpfulness of staff members who go above and beyond, such as Raul, who made the car-buying process smooth and transparent, and Sergio in the service department, who efficiently handled repairs and insurance matters. The service team is praised for their professionalism and quick turnaround times. Test drives are engaging, with staff taking the time to explain features and ensure comfort, making customers confident in their purchases. Overall, Infiniti of San Jose offers excellent customer service, a great selection of cars, and a supportive environment for all your automotive needs, from buying to maintenance.
Worked within our budget great customer service and the best part a fresh detail and full tank of gas! Thank you to Raul 2 for everything much appreciated
June 2025
Very great dealership with beautiful showroom. Staffs are nice. Our sales representative Shahin is super friendly, patient and helpful throughout the test drive and buying process. Recommended.
June 2025
They’ve been servicing my Infiniti and Honda for several years. Nick has been my customer service person and I have also been helped by other reps too. They've been great, helpful and honest. I never leave reviews; good or bad however this time I decided to leave one since they always treat my daughter and I with respect.
