Dickson Motor Service provides towing and roadside assistance through AAA. Reviews highlight excellent, friendly, and professional service from their drivers. Multiple customers specifically praise a driver named Frank, describing him as awesome, super friendly, positive, cheerful, and knowledgeable. He provides quick responses, even in heavy traffic, and handles stressful breakdown situations smoothly, making customers feel in good hands. He is noted for great conversation and a cool, nice demeanor, taking pride in his job. Another driver, Jaime, is also commended for outstanding customer service. He expertly changed a flat tire, proactively repaired the puncture without being asked, and later swapped the spare tire at the customer's workplace. Customers report feeling that excellent service is rare and express deep appreciation, with one hoping the company recognizes the driver's efforts. The service is consistently described as excellent, with drivers going above and beyond, ensuring safe and swift assistance.
Worked with a Frank to get our truck to a shop. Professional, timely and knowledgeable. Great service!
July 2023
Our car wouldn't start so we called AAA and Frank arrived and helped us set up the tow quickly/smoothly. He was also super friendly and positive! If you need a cheerful towing service, he's the one to go to. Would call again if towing service is needed.
June 2023
My car needed to be towed home. He arrived on time, took care of my car and was very polite and professional.
