Citi makes it extremely difficult, time-consuming, burdensome, and very expensive to withdraw money from deceased people's accounts. Don't die with money in a Citi account.
May 2024
At 12.15 pm on a Tuesday they tell clients to wait 25 minutes cause their teller is having a lunch break and they tell you to go to a different branch.. unacceptable
February 2024
Thanks for keeping my account open. I hope I get my replacement card in the mail soon.
