Shell is a gas station that offers car wash services. The car wash is described as a newer machine, but the experience can be somewhat confusing. The car wash costs $15 for a premium wash, but some customers felt the value was not there, as they did not see features like wax or rim cleaning. The car wash also lacks clear instructions, with difficult-to-read lights and no audio guidance. The blower is located past the exit, which is not clearly marked. While the exterior wash is good, customers noted issues like only half the car getting water blown off and the vacuum being out of order. Despite the mixed reviews of the car wash, Shell is praised for its convenient location, especially for late-night gas needs. The staff is also highlighted as being professional and providing excellent customer service, with specific mention of attendants Dena, Inay and Susie. Overall, Shell seems to offer a decent gas station experience, but the car wash could use some improvements to provide a more user-friendly and valuable service.
