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“I had such a great experience working with Ryan and his team. I recently rented a van from them for a recent trip down to Mexico with my fiancé to look at our wedding venue. The car was in great condition, and Ryan and his team were well communicative and extremely helpful. We are definitely going to recommend for our guests from out of town who will be attending our wedding.”
“They are hands-down, the black, best rental place in San Diego. Best rates, nicest cars, and very friendly staff. They are especially great for long-term rentals. You can't beat the price. Don't waste your time looking anywhere else.”
“Rental was same day and was ready when I got there. Everyone was friendly and helpful. The manager, Crystal, helped me find my phone which I dropped inside the truck and could not find (like an idiot). Really great place.”
“This place looks inconspicuous and unassuming but it’s very convenient for Missing Valley area and customer service is excellent! The lady behind the counter and all the workers are very nice and helpful.”
“This Penske Branch is by far the best in San Diego!Working with Raymond for rentals has always been an easy process and they always have my trucks ready. Then for my leased fleet Marco and Anthony in the service department always provide great customer service.To the management: you have a great team with Ray there. There’s been hiccups here and there but Ray always steps up to the plate and helps resolve any issues promptly. He’s truly your MVPI’ll keep coming back and choosing you over other truck rental companies as long as you have this great team running Otay Mesa”
“Excellent location. Wonderful friendly staff. Clean vehicle for me to use. Turning in vehicle was a snap. I will certainly recommend this location and use for future moves. ”
“(Translated by Google) CHINGON AND PERSONALIZED THE SERVICE WITH THE GUSTAVO AND THE GOOD STUART(Original)CHINGON Y PERSONALISDO EL SERVICIO CON EL GUSTAVO Y EL BUEN STUART”
“They are the best. I have been renting from them for many years and they are always great. Every now and then I have to rent from someone else. It's never as good, steering loose, mirrors loose, and the seats not so good. EZ Haul is always good.”
“Staff was helpful and was quick to get me in and out. It's nice they have 24hr dropoff.
Worth noting that the truck part is on the back side of the building where all the vehicles are. The car rental is on the front side with the parling lot.”
“This is the best U-Haul location I have ever used (and have used a lot of them over the years!). Team is always super friendly, on top of the reservations and details, equipment is always clean and I am always in and out!! Thank you!”
“They are very professional and helpful. The customer service is excellent. I worked with so many different U Haul locations but this location is absolutely fantastic. Highly recommend this service to everyone.”
“Jason is the BEST!! Customer service is golden. Penske all day, everyday, in every way! U-haul is a joke in comparison. Save yourself the headache of working with them and call Jason now.”
“I use their online checkout and in store pickup frequently. It's super easy and gives you reviews and recommendations with all the product specifications online which makes shopping a breeze. I've been there over 10 times in the past week working on renovating our new home so I am starting to know the store better which can be confusing but the employees are very helpful when asked. I wish their credit card had greater benefits but it is mostly a weak scam, other than that the store is beautiful, well kept, and efficiently operated.”
“We need a photo of Gena.She is the Manager of the copley store.Very nice person,always working and is great with her employees and also her customers.Shes always smiling. Great choice for manager at one of the busiest locations in San Diego County.Keith”
“I just purchased a truck from Kearny Mesa Truck Center and had a great experience. The truck is as advertised; used, but in good condition. Any questions or documents I asked were answered in a timely manner and with no hesitation. I would definitely do business again in the future.”
“A great measure of a company is their customer service when something doesn't go quite right (even when it's not their fault). The team at the Point Loma U-haul location were all incredibly curteous, helpful, and worked with me to find a resolution as quickly and easily as possible. I would recommend this location to anyone either needing a trailer hitch installed or renting a moving truck.”
“The guys here are always really helpful and they get me in and out quickly. The trucks are well maintained and I'd recommend Ryder to anyone in need of a truck”
“This location is best and I love this guys ! If you need a rental truck you call them first. They always help and they do have variety options from small to large trucks.”
10AM - 2PM
9450 Scranton Rd Ste 108, San Diego
Truck Rentals
“Very convenient and staff is very nice.. if you want faster checking in and check-out do it on your mobile app.. and a tip turn on your location when you do mobile check in. For walk in go to PostalAnnex and for dropping off go behind the PostalAnnex. Drive through Bank of America then drive through the small alley and you will see all the trucks being park at the back.. find your spot and drop of the keys in the orange box when store is close, make sure you do your mobile check out. 20 dollar fee is being charge for trucks not being check out. It’s stated in their contract or hand it to the employee in the PostalAnnex when they are open.”
“The personnel at the office on Sunday morning when I picked up my rental truck. There was an error on the web page. Depression corrected it. When I was supposed to return the truck I wanted to get another day. No questions asked he got me extension of another day. The only issue that I have with the budget truck a rough ride. But security in the smile that I got dismissed the rough ride when I returned the vehicle”
“I want to thank Joanna in the paint department for being so nice and helpful. She deserves five stars but I'm only leaving four stars for the store because she was actually correcting a mistake made by another paint associate. A few days before I asked for four white paint samples. When I got them they weren't even labeled with the names of the paint and they were a different brand than I asked for. When I asked about it he wrote the names of the paint on the samples with a marker and nobody responded as to why they were a different brand. When I tried them out I realized that at least two of them were just plain white paint. I took them all back and Joanna fixed the mistake and gave me correct samples that were properly labelled and the right brand. She was great.”
9AM - 5PM
12375 World Trade Dr, San Diego
Truck Rentals
“Thank you Robert for your help! :) You have a beautiful store! I found it clean, organized and well stocked with all the products that U-Haul offers. Moving can be extremely stressful and it is a comfort to know your location is a one stop shop for me! I look forward to visiting you again! :)”
“Change of Heart. I do give 2nd chances and I have now changed my review from 1 star to a 3.5 stars. Lets just say that the customer service rep at the door department goes by the name initials RM has follow through. Thank you.”
“Store was extremely helpful. Greatly appreciated the flexibility and “can do” attitude. Would highly recommend this location due to the employee who helped me.”
“Great customer service easy to use. Great communication skill I when to a different store and they help find one that had I need it. Is rare to find excellent customer service..”
“really great UHaul location! have rented from here twice including currently. Dave at the front counter was very friendly and had the truck keys in my hands in 5 minutes. He was very helpful, caring and full of SMiLeS! Thanks so much Dave, Nancy! : )”
“I would definitely use U-Save again, and I highly recommend this company. The car was greatly priced and was very clean. Pickup at the airport was simple! The young lady at the front desk was super nice and sweet. Employees prepping the car were very respectful. Great experience.”
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“Great rental place in San Diego. I needed a long term rental while in San Diego and this place provided everything I needed. The staff is amazing. The manager Vince is so easy to work with, respectful and professional. I definitely recommend this place to anyone looking for an affordable rental in the area.”