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10AM - 9PM
7007 Friars Rd, San Diego
Mobile Phones
“Thre best customer service ever. He is very professional. Very clean and trustworthy. I have been a customer for years. Keep up your excellent customer. His prices very resonable.”
“Aaron is a courteous professional that did not give up to get me satisfied even when the system was down. He is all in for the client and well knowledgeable on ATT services and special offers. He is a 10/10, and the office is clean and spacious with all personnel attentive and client focused. Great experience. Congrats ATT Mira Mesa”
“Omar and Damian delivered exceptional service during my kids’ phone upgrade. They were incredibly patient, answered all of our questions, and made sure we understood every step of the process. It’s rare to find customer service like this these days. They made what could have been stressful feel easy and enjoyable. Thank you both for such a great experience! We owe you a Starbucks guys, NEXT TIME!!!
City Heights Store 3807 Fairmount Ave, Suite 100”
“Luis VANEGAS helped me immensely when I visited the store because I had been overcharged for several months. I have not had much help or guidance whenever I visit the Mira Mesa store before, but he helped me connect with a AT&T loyalty employee. Luis wrote down everything and was very detailed during my visit.
My issue of being overcharged for several months was resolved.”
“CPR did a great job troubleshooting my phone and fixed it! They were very professional with their business conduct and went above and beyond to expedite a part needed for my phone. Highly recommended.”
“I have had multiple experiences with my ATT systems from phones, to network, to TV and Jimmy has worked with me and my wife to get us into better services while saving us money. I'm not the best at setting up new devices and require lots of assistance in making them work. Jimmy has gone well beyond what would you would normally expect in helping me get what I needed. I'm today enjoying my new phone, better and less expensive internet service, and better TV service with more options at less money. I'm a very happy customer. Thank you ATT and Jimmy.”
“I had the pleasure of working with Gio at AT&T, and I cannot say enough great things about the experience. From the moment I walked in, Gio greeted me with a warm and professional attitude that immediately made me feel valued as a customer.
He was incredibly knowledgeable, taking the time to understand exactly what I needed and offering personalized recommendations that fit my situation perfectly. Whether it was explaining plan options, helping with my phone upgrade, or answering all my questions with patience and clarity, Gio made the entire process smooth and stress-free.
What stood out the most was his genuine care — it never felt like just another transaction. Gio went above and beyond to make sure I left confident and happy with my service. His professionalism, expertise, and friendly demeanor are truly top-notch.
If you’re looking for someone who will treat you with respect, listen to your needs, and deliver exceptional service, ask for Gio at AT&T. He’s the best!”
“I had an amazing experience at this AT&T store thanks to Arely. She has been the most helpful representative I’ve ever dealt with. She explained everything with patience, answered all my questions, and made sure I understood every detail of my plan. You can really tell she cares about customers. Every time I needed something, she followed up, stayed professional, and went above and beyond to help me. Arely is honestly the best if you ever go to this store, ask for her. She deserves all the recognition for her great service and the positive attitude she brings. Thank you, Arely, for making everything so easy and stress-free!”
“Kayla at AT&T was amazing, very helpful, and communicated everything to me. Coming in needing a new device along with her friendly customer service truly made my experience here so much easier! Thank you for being professional and saving me as much time and money as possible!”
“Awesome service! They go the extra mile for their customers. I've been with them many years and they haven't let me down. On top of it the phone service works every where even Mexico”
10AM - 7PM
8155 Mira Mesa Blvd #8, San Diego
Mobile Phones
“Great service and excellent communication with me as a customer was helped by an employee named Saory she was wonderful answering questions when I was confused bout things definitely recommend go to her if need help with anything”
“I was stuck without my Id and a broken phone, while on vacation. Not only were they able to help authorize my traveling companion but they also supported be through addition an additional line to save money. Bravo!!! Thank you Georgina!”
“I walked into Boost Mobile hoping to get an old iPhone screen fixed. Never did I think that I was going to be able to use my newer iPhone. Especially since it was locked by AT&T. Then an amazing woman, Haylee, was able to port my number and activate the phone I thought was lost forever! She saved me and provided the most exceptional customer service I’ve ever been given. I will forever tell anyone looking for wireless service to see Haylee at Boost Mobile, 1840 Coronado Ave. Suite E in San Diego. You’re the BEST Haylee ?”
“I took my iPhone to this store (HMB Cellular on El Cajon Blvd) two days ago. It was damaged when I slammed my car hatch door while the phone was sitting right on the latch. It certainly damaged the screen severely but also a dent on the back of the phone. I was certain the mother board inside was probably damaged. The young man at the front counter, whose name I don’t recall, was extremely kind and helpful. He kept Re-assuring me that although it looked bad, it was still possible for the inside to be intact. He proceeded to open the phone and checked all inside parts in detail which took him a good hour, and told me the phone was still completely intact and that only the screen would be needed to be replaced. He replaced the screen. My phone works as well as it did prior to the damage. Thank you HMB Cellular)! I can now see why you have 382 reviews and all with 5 stars! I will certainly be referring friends and family!”
“Hands down the best AT&T store experience ever. I have to give credit where credit is due. Jimmy the sales associate as a first class person.
Beth, the manager is very knowledgeable and caring. Hands-down, I would let twice of coming into the store whoever helps you’re being in good hands, but I highly recommend asking for Jimmy.”
“My representative was super helpful getting me taken care of yesterday. Switching carriers, new phone and transferring contacts over. Really appreciate the help and service.”
“When the capability of the products and its proclaimed value is equal to the Amazing customer service experience,
It becomes a balanced purpose to walk in the door and proclaim the importance of a purchase.”
“Shamaya at AT&T was great! Helped immediately, knowledgeable about the products needed and even offered to install the products! (Which she did, 10 times better than I would). She is an asset to the AT&T team!”
“Sales Rep Paulina went far and beyond to give us all the right info and pricing, to make the best decision for a new phone. Great customer service..
FYI This location has great pricing…”
“The brothers always take care of me in old town now they are at city college as well they run a solid operation they always have the best deals and prices in town”
“Had two old cell phones and looked up where to sell them. PCS connection came up and I read the reviews. Seemed like a good honest place, and indeed they proved it. R8ght whem I called to ask if they boufht used phones the man told me they do but I'd probably get a better price on offerup, etc. I just wanted to be rid of my old phones and so I brought them in. After looking over my phones, he told me they were so old that he could only give me ten bucks and so I told him to just give me $5. I'm not starving and I was heartened by one of his reviews where a lady complimented them on being helpful and patient and generous. And now I know where to go for cell phone repairs and maybe I'll go here first when I need a new phone.”
“If there was a strength of this AT&T site, it would be Customer Service, especially from Dominic! Thank you, Dominic! My old Samsung stopped working yesterday. I went to AT&T to get a new phone but I was not the authorized user to initiate an upgrade. I needed to get ahold of my parents and he let me use their landline (and even his phone!) to try and reach them. Patient. Empathic. Receptive to client's needs. Additional thanks to Jose and Omar for helping me purchase a new iPhone (switched teams lol) and putting on the screen protector and case. They helped me with Android to iOS transfer. Thank you team for your patience, insight, and CUSTOMER SERVICE!”
“Nice and friendly staff. They always make me aware of all possible promotions and take the time to answer all of my questions. Always come here to pay my bill because of the great customer service”
“Had a great experience! Went in with some billing issues with my iPhone trade-in and Julio and Ozzy were extremely helpful. Both of them put a lot of effort into fixing the issue and did a great job. 10/10.”
“The service i received at this location was superb! I believe his name was Louie, that rep was amazing! Was very knowledgeable on the problems I had and handled everything very efficiently.”
“Amazing customer service! Michelle is top notch sales rep! Not only does she know her devices but she knows what’s appropriate for my liking! I don’t mind spending a little more but getting the device I need!”
9:30AM - 6:30PM
1070 University Ave J101, San Diego
Mobile Phones
“I brought my gaming laptop in due to a boot error. OS was completely corrupted. The technician, Darien was able to fix it. He put on new thermal paste, dusted out the laptop, backed up and restored my data, and reinstalled a clean copy of windows. He also sold me a 1TB Samsung T7 External SSD. Absolutely fantastic service all-around. I highly recommend these guys - they're friendly, professional, knowledgable and experienced. If you need your computer tuned-up or fixed, this is the place to go. Thank you guys so much!!!”
“This store offers great deals on phones and plans! I switched over to Metro by T-Mobile and got a free phone with my new plan. The representative explained everything clearly and made the process so easy. Now I have great service at an affordable price. Definitely worth checking out!”
10:30AM - 6PM
8052 Clairemont Mesa Blvd, San Diego
Mobile Phones
“I can't thank JTI Wireless enough for their excellent iPhone repair service. They fixed my cracked screen flawlessly, and the turnaround time was impressive. I highly recommend their services.”
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“Do you want super fast, experienced and quality customer service? Visit SD Cell Phone. They can help with SIM cards, cell repairs and accessories. Sanjay speaks multiple languages and is super friendly.
We traveled an hour just to come here, and it was totally worth it.”