Mattress Firm Carmel Mountain is committed to helping customers get the best sleep every night. The store’s team of Sleep Experts® undergoes over 200 hours of training to provide personalized solutions, including mattresses and bedding from top brands like Sealy, Tempur-Pedic, Serta, and Sleepys, all at great value. Customers consistently praise the staff for their patience, knowledge, and genuine care. Many mention how helpful and informative the staff are, explaining the pros and cons of different mattresses without pressure to buy. Teissa, in particular, receives high praise for her thorough education, patience, and ability to recommend the best mattress by analyzing individual needs. Customers appreciate the relaxed atmosphere, even when the store is busy, and note that staff members are flexible, accommodating, and attentive. Overall, the experience at this location is described as smooth, pleasant, and enjoyable, with staff providing professional and kind service. The store’s dedication to customer satisfaction makes it a highly recommended place for anyone seeking quality mattresses and expert guidance.
Advertised mattresses not in store. Must be ordered
November 2025
Phenomenal!! Teissa is phenomenal! Patient, flexible, and knowledgeable, recommended options we didn't consider. We purchased our last mattres at Mattress Firm in Carmel Mountain in 2007. Great service then and great service now. Highly recommend.
November 2025
Outstanding. Candy was super patient, informative and really helped us with the best suited mattress. Thanks so much
