Ordered glasses on 6/30/23 and was told they would be ready in 10 working days (if it takes that long). As of today, have not received any info on glasses. I have left several messages that gave not been returned. Horrible, horrible service JCPenney.
December 2022
What? No refunds on items after 30 days even with a receipt. Screw this store & their new store policy, I will NEVER shop here again!!!
April 2022
I got some really great priced Dockers pants for 40% off! A woman named Bobbie was very helpful, along with a few other employees who helped direct me to where I needed to look. Jcpenny definitely has better prices than other department stores, and still great quality and selection.