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“Received a letter from Bank of America regarding monies I had left in a inactive account. The letter stated for me to call an 800 number to claim monies owed to me or the State of California would put it in the general fund ! The letter was very official with Bank of America letter head and logos. I've never dealt with BoA so I decided to visit the nearest branch to me in San Clemente on Ave. Pico, where I entered a beautiful branch inside and was greeted by Marcus Guerrero. This branch happens to be a business bank but Mr. Guerrero stated he was happy to assist me with the letter I brought along. After a few minutes searching hIs different systems I was nowhere to be found ! So he called his security department and they claimed it was a scam, which we suspected all along ! Mr. Guerrero spent 20 minutes assisting and providing 5 Star Service ! Special Thank You Bank of America Zirahuen (Marcus) Guerrero Relationship Banker”
Open 24 hours
300 S El Camino Real #100, San Clemente
Atms
“I use this bank for business needs and they are always so friendly! Whenever there is a line a man or woman walks around and thanks you for your patience...great customer service for a bank in my opinion. I notice whenever I am in here it's the customers who are extremely rude and just mean to the poor tellers! Keep up the good work”
Open 24 hours
420 Camino De Estrella, San Clemente
Atms
5 AM - 9 PM
1406 Naamans Creek Road, Garnet Valley
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8AM - 10PM
616 Camino De Los Mares, San Clemente
Atms
Open 24 hours
1118 S El Camino Real, San Clemente
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Open 24 hours
1802 N El Camino Real, San Clemente
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“Just wanted to say thank you to Aryan the brach manager for helping me with my account issues He was both sincere and helpful in resolving my issue Ask for him if you want to experience what true customer service is at a bankThank again!”