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10AM - 8PM
717 Broadway, Millbrae
Mobile Phones
“Robert, at Millbrae Verizon, was very professional, solved problems, and was a very supportive person with whom it was very easy to work! Thank you, Verizon. Thank you, Robert. Kathie”
“It was my first purchase and I was satisfied with the customer service that Joanna gave me. I will return soon ⭐️⭐️⭐️⭐️⭐️
It was my first purchase and I was satisfied with the customer service that Joanna gave me I will return soon⭐️⭐️⭐️⭐️⭐️”
“No matter what I do to my electronics, Hector can fix it. He has worked on my phone, my laptop, my vacuum cleaner!! He is so good and so pleasant. His work is amazing. I can't urge your strongly enough to go see him!”
“I’ve just visited once but the service i received today was terrific. Kali answered all of my questions and helped me to wade through the various phone upgrade options that were available to me.”
“This is one of the better ATT locations. Sebastian was very friendly and efficient. There was a relatively long line but he stayed on top of it. I recommend coming here if you ever need to visit an ATT branch.”
“Angel and Fernando were beyond helpful they helped me so much and had amazing customer service the best experience I’ve had at this location definitely will be coming back!”
“I passed my number to cricket, and I am very satisfied because I also got my phone, three-month payment plan, good network and internet, I like it, I recommend it.”
10AM - 7PM
3227 Middlefield Rd, Menlo Park
Mobile Phones
“Thank you Sandra, very kind for your help, I know that you were with your family buying food, but very kind that even though you were not during your work hours but with your family, you still helped me with my problem on my phone, very kind and a good employee, they have cricket because he loves his job even though he is not at work he is still kind and helpful”
10AM - 7PM
2371 University Ave, East Palo Alto
Mobile Phones
“(Translated by Google) Very happy with the service today I went for a line and the representative Ricki was excellent(Original)muy contento con el servicio hoy fui por una linea y exelente el representante ricki”
“Thomas took so much time to help us improve our back up systems, get us discounts and teach us new tricks since we are so bad with tech. He was incredibly helpful, patient and kind!”
“Sohail is the MAN! Stayed open 20 minutes past closing to help me (and a handful of others) get my phone activated. He was multitasking helping 8 people at once give this man a raise!”
“I wanted to give a HUGE Shout out to Kash K @Sunnyvale store for taking care of me on my new pixel 8! Outstanding customer service And Odalis has been my go to team member for almost 3 years now. Both superb!”
“this is the first time i went to this location my phone had given out the person at metroPcs store helped me right away and i got a new phone at a great price she was efficient and ever so helpful made my day having a working cell phone again”
“Maribel is the best here great customer service every time I go in always leave a happy customer every time I need an upgrade or accessories..... thanks maribel you rock !!!!”
“Great service. Fast. Efficient. Friendly. Prompt. Courteous. No heated add on options. No upselling just a utility service. No lines except to pay the bills with cash customers.”
“Shout out to Jade C. at Burlingame AT&T store. He was absolutely awesome in helping to resolve an unlock issue while also balancing assisting other customers. He even checked to ensure eSIM was working properly, too. BIG thanks!”
“THIS GUY IS AWSOME- my iPhone 12 pro max he replace the screen and the front camera my phone looks brand new Thank You for your excellent service ...I don't think I need to ever go anywhere else for my phone issues .”
“I just recently joined AT&t I give five a stars for stores staff. Very nice people willing to help I give only one star or zero star to AT&t online people it takes forever to talk to someone most of them they don't have any knowledge I recently ports my phone from cricket to AT&t which activation and trying to get the my voicemail to work it took me 10 hours. Lots of time get disconnected the waste of too much time when you call them I wouldn't recommend their service. Because it's too much waiting when you call them even if you try to use their app, it's very hard to talk to someone right away”
“I only come to this store because of Rafael. He has always been so helpful and patient with answering my questions. He's also honest with his opinions. I came here with a broken phone and he helped set me up with a new phone and transferred my data to the new one. Subsequently, I came in with wanting a watch and he was patient with all my questions and called the Verizon line for me so we can clarify some concerns I had. If you ever need a phone or any help with Verizon, you need to go to this store and ask for Rafael.”
“Today I had the honor of sitting with Jorge for the majority of his shift. It was a long drawn out nightmare that he took care of. His professionalism, courtesy and knowledge helped clear my head. He managed to not only solve the issues, he turned me in to his biggest fan. I can't see going anywhere else when things arise! Thanks Jorge!! I appreciate it more than you know!”
9AM - 8PM
49 N B St, San Mateo
Mobile Phones
“This place made my day!!! They were nice fast and cashed a check that the other check cashing place would not cash for me. Also for below what I would normally pay. They rock!!!”
“Took my bose mini link speaker into fast repair for battery replacement , owner was both honest and very helpful in checking my charger and found it was my charger not the battery. He spent a lot of time with diagnosis and even re-screwed the battery back in which required a special took. Definitely recommend and will use service in the future.”
10AM - 8:30PM
1001 Metro Center Blvd, Foster City
Mobile Phones
“Shout out to Matt and Veronica for helping us! Matt was extremely friendly and helping initially answering all questions and details regarding the phone plans/ promotions. Veronica was there after Matt left to help us thru out the entire process to make sure our switch over was effortless. She was very patient and made sure we got everything we needed done!”
“I scheduled an appointment here for 7:00pm to have my numbers switched between two new phones. I chose this store because they were open until 8pm. When I arrived, there was a customer being helped by a young man, Jose, I believe. By 7:15pm, the first customer was still being helped and three more customers had gotten in line behind me. It was clear that some would not get help before they closed. With the closing hour coming soon, Jose professionally handled the waiting customers and was able to successfully get my phones switched while also helping the other waiting customers. In what would normally be a stressful situation, Jose kept a welcoming and friendly attitude. We all actually chatted with each other while Jose took worked hard for us. Over all great experience. Will gladly drive out of my to go this store versus the closer one to me. Thank you, Jose.”
“I came in with friend, & Sanjana was really nice & great customer service as well. She helped me with my new iPhone & transferring everything to it as well. I really enjoy talking to her as well. She was very quick to help me”
“I bought 2 I phones here a couple of days ago. I was told I would only get about $350 in trade in for each phone as they both were working but had cracked screens. I went in today to turn in the old phones and here's the good news and big shout out to ERNESTO!He looked again at the possibilities for trade in and found a special deal where if I added on some accessories-which I needed anyway - it would bump up my trade in allowance to $700 for one phone and $600 on the other. He totally did not have to do that as I had already completed my purchase and Verizon already had my $$$ !I highly recommend this store-also ample parking in the back and the store was clean and had plenty of product choices. Thank you, Ernesto!!!”
“I had issues with a service I had purchase since October, I had requested help multiple times and no one seemed to really looked really into my problem even calling customer service wasn't helping me. I went today into the store again and Monika helped me out with a big smile and fix the problem I been having for months in less than 10 min. She's super friendly and immediately helps you out.”
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“Best Buy reps always seem to be well informed and know the products. I've even had one volunteer to look for a price match form me.
Now THATS CUSTOMER SERVICE.”