This bank is HORRIBLE.. took me 2 days to get online banking setup which included 2 of their reps hanging up on me.. Man stay far away from this establishment. Worst customer service ive ever experienced in dealing with a bank.. how are they still in business? Wont be long before their history with that type of customer... read full comment
November 2020
Don't stop in if you don't already have an account. They apparently are not interested in new relationships.
August 2020
BBVA has a terrible customer service line. They don’t hire people that speak English clearly and they keep you on hold for over 30 minutes for some basic questions. This bank clearly lacks Staff training and respect for clients time. I won’t bank here nor recommend them to anyone at this time.
