Open 24 hours
644 Laurel St, San Carlos
Banks
“I love the people. They know who you are. The are friendly, efficient, smart, professional. I cannot say enough about the wonderful people. A big shout-out to Sheila, Lima, and Delia. They are the most amazing and the reason I'm staying with them.”
Open 24 hours
1080 Holly St, San Carlos
Banks
“excellent service!Joshua Green - Personal Banker - very polite, smart, he quickly had helped us.Everybody were very helpful and friendly (including their management).I could not even compare the service with Stonestown SF branch.”
9AM - 5PM
845 Laurel St, San Carlos
Banks
“Good customer service. Friendly, family-like atmosphere. "Emilio" was very kind and helpful. They're night and day from the Bank of America across the street, which frankly evokes the hotel lobby from "The Shining."”
Open 24 hours
632 Laurel St, San Carlos
Banks
“Elizabeth was incredibly helpful in assisting me with a rental payment direct deposit, and even provided me with additional resources to simplify the process for future payments. Thank you for a fantastic customer experience!”
9:00 AM - 5:00 PM
632 Laurel St, San Carlos
Banks
“Elizabeth was incredibly helpful in assisting me with a rental payment direct deposit, and even provided me with additional resources to simplify the process for future payments. Thank you for a fantastic customer experience!”
10AM - 5PM
796 Laurel St, San Carlos
Banks
“excellent service! Joshua Green - Personal Banker - very polite, smart, he quickly had helped us. Everybody were very helpful and friendly (including their management). I could not even compare the service with Stonestown SF branch.”
“Thrilled with my new Wells Fargo account! "Thanks to Afwan Khan Mohammed, opening my Wells Fargo account was a breeze! His expert assistance, patience, and personalized guidance made the process seamless. A top-notch experience I wholeheartedly endorse."”
10AM - 5PM
796 Laurel St, San Carlos
Banks
“I started to do some banking at this location recently, and the workers here have been very professional and great to work with. Everyone I worked with have been extremely helpful. I was especially impressed when I recently worked with Spencer Tan Meneses. He was able to help me with a banking process when I visited the branch. Then, a few days later, I called back to verify something, and he remembered who I was and could answer my question right away without looking anything up. I was very impressed, and professionalism and knowledge made a big company have more of a personal feel, which is definitely rare these days.”
9AM - 5PM
760 Laurel St, San Carlos
Banks
“With all the covid upheaval from the past 2 years, the branch is now open during business hours 5 days/week. The tellers are great, very friendly and doing their best with a small staff. I miss the old B of A before the remodel of about 10 years ago. The atmosphere was more welcoming. But I guess the changes were necessary from a financial and security viewpoint. I'm grateful to have a bank and ATM that I can walk to.”
Open 24 hours
760 Laurel St, San Carlos
Banks
“With all the covid upheaval from the past 2 years, the branch is now open during business hours 5 days/week. The tellers are great, very friendly and doing their best with a small staff. I miss the old B of A before the remodel of about 10 years ago. The atmosphere was more welcoming. But I guess the changes were necessary from a financial and security viewpoint. I'm grateful to have a bank and ATM that I can walk to.”
“I and my family love this bank. They have treated us like a family member and alway update the informations in regards to CD rates, home equity, loan... It has been a wonderful experience banking with them. Highly recommend!!!”
“This financial center is in a good location in San Carlos. The place is clean and organized. It has a welcoming feeling when you enter. Mr. Bryan is knowledgeable in to what he is doing. He is a good listener and attended concerns effectively. I was being passed on from one branch to another for a couple of days until today. Strongly recommend to do business in this place.”
Open 24 hours
11 El Camino Real, San Carlos
Banks
“This review is based on the excellent service I received today from Elva Lee at the Palo Alto Citibank Branch. Recently, I visited the San Carlos location to have my checking account changed (I won't get into the specifics) but was told by the Branch Manager Sonny Kastilani that it could not be done without closing my account. It wasn't necessarily what he said but the condescending tone and smirk he had the whole time he was talking to me. He was extremely disrespectful and rude. I don't know how Citibank tolerates this behavior from any of their employees, let alone a person in charge who should be setting an example of how to treat customers. Elva took the time to look into my account - an account I've had with the bank dating back the 80s when it was opened with a now non-existent bank that was purchased by Citibank. She even called someone to find out exactly what could be done. The bottom line is she took the time to help me, got what I needed done, and is an extremely pleasant person. I was prepared to change banks after the service I received in San Carlos, but Elva changed my mind. She is a real asset to Citibank!”
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Banks
“I love the people. They know who you are. The are friendly, efficient, smart, professional. I cannot say enough about the wonderful people. A big shout-out to Sheila, Lima, and Delia. They are the most amazing and the reason I'm staying with them.”