Cell Phone Stores in San Bruno, CA

“Just came today because I had issues with YouTube. Since the day before I couldn’t figure out why I couldn’t get on YouTube videos. I’m so glad that I came in to Cricket in San Bruno to seek help. Karina helped me and the other customer that have the same problem. Thanks to her I can see my videos again! Karina is the best!!!!”

“Came in to buy a couple chargers. When I’m there found out that the charger I’m looking for they don’t carry. Went thru some possibilities with the sales person. Very helpful through the confusion and patient.
Got home looked in the bag and still forgot something that I thought I purchased. Overall still a good experience.”

“I had a good experience switching providers from Verizon to Metro by T-Mobile. I visited twice: the first time to figure out the right plan and what info I needed to have ready, and the second time to switch providers. Steven helped me both times and was helpful and friendly. He was also patient and understanding when I wanted to test the service by calling the store to make sure everything worked before I left. Everything worked and the process was easy. I didn't work with the other staff, but I highly recommend talking to Steven for honest, helpful answers and solutions. Thank you!”

“I'm giving this store a 5-star because of one of their staff, Jaime. I had an issue with my iPhone not knowing if it can be fixed without going to an Apple Store. I got inside and Jaime immediately asked me if I needed help. I told him what's going on and he patiently tinkered with the device. He explained to me what might be the problem. I was getting worried because we were getting nowhere. Then he told me to go to an Apple Store instead. Nevertheless, he tried another "trick" and lo and behold! My phone was unlocked with my passcode. I really appreciated Jaime's patience & knowledge. But most of all, his tenacity in helping a distraught person...me. This T-Mobile store has an asset in Jaime. I went to the same store 2 years ago and the staff were on their phones and didn't even lift their heads until I greeted them. This time, what a huge difference. Jaime is the best! !”

“Transferred to T-Mobile from another carrier because they have great rates and like their $40 plan. It's been a few months now and everything is good with my new T-mobile plan and phone ( did I mention I got their special Free iPhone giveaway ) - awesome. Definitely would come back and will like to do their home internet next. Special mention to Jaime, great help and customer service.”