Mobile Phone Accessories in San Bruno, CA

“Just came today because I had issues with YouTube. Since the day before I couldn’t figure out why I couldn’t get on YouTube videos. I’m so glad that I came in to Cricket in San Bruno to seek help. Karina helped me and the other customer that have the same problem. Thanks to her I can see my videos again! Karina is the best!!!!”

“I'm giving this store a 5-star because of one of their staff, Jaime. I had an issue with my iPhone not knowing if it can be fixed without going to an Apple Store. I got inside and Jaime immediately asked me if I needed help. I told him what's going on and he patiently tinkered with the device. He explained to me what might be the problem. I was getting worried because we were getting nowhere. Then he told me to go to an Apple Store instead. Nevertheless, he tried another "trick" and lo and behold! My phone was unlocked with my passcode. I really appreciated Jaime's patience & knowledge. But most of all, his tenacity in helping a distraught person...me. This T-Mobile store has an asset in Jaime. I went to the same store 2 years ago and the staff were on their phones and didn't even lift their heads until I greeted them. This time, what a huge difference. Jaime is the best! !”

“Came in to buy a couple chargers. When I’m there found out that the charger I’m looking for they don’t carry. Went thru some possibilities with the sales person. Very helpful through the confusion and patient.
Got home looked in the bag and still forgot something that I thought I purchased. Overall still a good experience.”

“Switching to AT&T has been such a seamless process. I pre-ordered the new Galaxy S23 Ultra. It was delivered by FedEx before the release date. Went into this location and was helped by Justin, who was amazing! He helped me with account setup, transferred all my phone data to the new one, and picked out accessories. Very professional and customer service friendly. He answered any questions, didn't rush, and even opened the door for me when I was done! Who does that anymore? I'm pleased with the service I received; and so far, I'm convinced I made the right switch. Recommend? Absolutely Advice: Go early to beat the crowd. There is plenty of parking in the shopping center. Ask about any special discounts to save with your employer.”