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“Very good service, best boost mobile around, Aylin helped fix my phone she was the best, I went to others ones they couldn't help me but she completed the job with a smile”
“I have been served in a very nice and amazing professional way through George he is the sales representative. He is an experienced guy. He’s an amazing guy with full knowledge and solutions. He helped me so much. Thanks to AT&T and thanks to George
San Bernardino branch”
“As i came in everyone was busy delegating customer service. I was quickly helped by Jackie. She was patient and went over everything for me with each question I asked. I drove from Rancho Cucamonga and I’ll definitely be back because of her amazing attitude and easy to communicate service of my needs with my new iphone15 pro max. I’m enjoying my new phone and i look forward to come here and purchase my iPhone needs from Jackie. Thank you for having a person who is loyal with customer service in todays world.”
“Julieta helped me out more than I can ask for , I was struggling to make my insurance claims for months and Juliet made my experience really easy definitely recommend her to anyone :)”
“The store manager Erika helped me and my wife with our phone.
Very friendly, they speak Spanish and make you feel like family, I recommend their store and staff.”
“Excellent customer service, Rigo and staff helped me without hesitation get a new phone. Very friendly and welcoming environment. Definitely recommend coming here.”
“Eric Cuevas Mobile expert. Was very knowledgeable and patient.
And explained all of my options and promotions the company had to offer.
If I could give him a 10 I would.
me all options”
“I was referred to Will by a trusted friend to take my dead cellphone to him, which was previously diagnosed as having a motherboard issue by another repair shop. Will identified and fixed the problem promptly with honesty and integrity. I've been stressing on it for almost a month, now I get to save all my important photos from that phone because he fixed it:). I highly recommend RepaireM' shop.”
“I went to this location on Saturday, January 8, 2024 and had the pleasure of being helped by Dimone Backus. I was in need of a new phone and I've been a Verizon Customer for over 18 years. Before going to this location, I spent 30 minutes on a call with Verizon and no one was able to help me with my needs and save me money on top of the service need. I had 7 phone lines on my plan. I had already also gone to my local Verizon location in San Dimas but they didn't offer me anything that worked for me. I ended up at the Wireless plus location on Harriman in San Bernardino because I was on my way to a new restaurant. THE BEST DECISION I made was to go here and have Dimone Backus help me. He gave me 100% of his undivided attention and worked through every option he could think of to service my needs. This was all while being the only employee there with 4-5 customers also waiting their turn. He tended to them to show that he valued their patience and in-between setting up my new phone he serviced the other customers. Not only did he go far and beyond great service, he knew all the plans available from end to end, and he also saved me $160 on my almost $500 cell phone bill. ANYONE who needs exceptional and honest service and exceptional customer service I recommend to go to this location and ask for Dimone. Going forward I will drive 30+ minutes to this location for all future cell phone needs. I am hoping this review is seen by his Manager and Leaders. Thank you Dimone for setting the bar very high.”
“I have been goin here for the past 5 years I live in Redlands and drive all the way to s.b because they always help us!!! Great customer service they are really nice!”
“Greatest experience I’ve ever had Cynthia was amazing at helping us she explain everything in detail which was nice she also helped us get the best deal we can possibly get I’m honestly happy I switched my plans to T-mobile so thank you syn you were honestly the best I would recommend this place a Hundred percent..❤️”
“Great people honorable employees. Overall stress free and hassle free service. I cant think of a better place to go to. Thank you guys for all that you do for the community who doesn't have much income. Very affordable. Very clean store great selection of cases.”
“Shot out to the awesome ladies & gentleman working at the T- mobile store on Sierra way. Great customer service there Also shot out to the young lady that saw me walking up as she was locking the store up & went out of her way to make sure I got not just 1 pair of solar eclipse glasses, but with her setting the bar high for the store she made sure she gave me 3 pair of solar eclipse glasses thank you so much highly recommend this location for any of your T-mobile needsin the future !⭐⭐⭐⭐⭐”
10AM - 7:30PM
685 W Base Line St, San Bernardino
Mobile Phones
“I was very satisfied with the girl, if not, well I remember her name is Wendy, very friendly, she looks like she is well trained IF I pay or buy a cell phone without a doubt this will be my favorite place 100% Recommended by her friend who has always packed the rooms of the Restaurant LOS ARCOS FROM SAN BERNARDINO CA.”
“Jesus was kind and knowledgeable. Was able to show each customer individual care while waiting for our phones to transfer. He was alone on 4th of July weekend due to a co-worker getting sick at the end of the day and handling it calmly and Profesionally.”
“Daniella was so helpful. Had an issue with my phone. Customer service was not able to help me after hours on the phone.She not only took care of the problem but showed me how to avoid it in the future. She has excellent customer service skills.”
“I went in to check my phone's efficiency because it's been running slow.The store was clean and I saw all of the customer service reps attending to customers I a friendly and productive manner. I only waited a few minutes after being greeted. I'm grateful to get good in person customer care, after 17.5 years.
Isiahas was really helpful and personable while answering all of my questions and improving my phone's speed.
Thank you!”
“We go to the movies together to relax and get out of the house for awhile. We enjoy being together. We are married 40 years. I would do it over again. We have four adult children and six Grandchildren. We are blessed.”
“I was in the store in the morning July 2nd. It was an amazing experience I never expected. All of my issues and concerns were resolved by Andrew and even another associate named Ana gave my wife and I great assistance. Best Spectrum experience I have ever had! So happy and we even got new phones! Thanks you 2 and the whole store. We love u”
“I recently visited Verizon and had the pleasure of being assisted by Mike, who truly went above and beyond to help me with some difficult issues I was experiencing with my phone and my previous carrier, T-Mobile. From the moment I walked in, Mike's friendly demeanor and willingness to assist were evident.
I had been facing several frustrating problems with my phone and the service from T-Mobile, but Mike patiently listened to all my concerns and took the time to understand the issues thoroughly. His expertise and knowledge were impressive, and he was able to diagnose and resolve the problems that had been troubling me for days.
What stood out the most was Mike's dedication to ensuring I left the store completely satisfied. He didn't just address the immediate issues but also provided valuable advice on making the most of my Verizon plan and saving money! His professionalism and attention to detail made a world of difference.
I am incredibly grateful for Mike's exceptional service and support. He turned a frustrating situation into a positive experience, and I can't thank him enough. If you're looking for outstanding customer service, I highly recommend visiting Verizon and asking for Mike. He's a true asset to the team!”
“Alina was so amazing. Super friendly and knowledgeable. Hands down the best TMOBILE experience I've ever had. She was able to answer all of my questions and set up my new phone. She deserves a raise or something.”
“Staff here are very friendly, and knowledgeable about all the products in the store, plans and everything. They guided me to the right phone for me, at the right price, with a discount. They went above and beyond what I expected.”
10AM - 7PM
275 9th St Ste H, San Bernardino
Mobile Phones
“For Myself it's totally Effective, Respect, Professional, Excellent Costumer Service. Again I'm Disabled Man, amputated both legs and several other conditions, they help me all time .The location in Fontana,Sierra Ave. The Store Manager Miss Karla , it's a Angel ? Her help Me all time.Thanks Soo much and God Bless You all ??”
“The person I was talking to on the phone was polite and helped me with a situation I was having adding money to an account. The only problem I have with her is that she gave me false information about being able to return unused paid phone cards to the store with receipt. It's not true. So be careful and positive about which phone card you buy because it's big waste of money if you get the wrong one.”
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“Jeannette is so helpful she's always doing something and she's always doing it right my phone always comes out working fine after I leave the store Thank you”