The wait wasn't long. With the help of the main business office, it appeared to me & tmobile associate my issue was taken care of. Day or 2 later that was not so. Not the store fault.
November 2023
Went to upgrade my phone to the Samsung Galaxy S23+ was told that I could be fine. Asked for $800. I was offered $400 as a trade in my phone and the phone I wanted was only 1100.00 But yet they wanted a $1033 deposit show. I wanna cross the street switch to Verizon. Good luck, everybody.
October 2023
We connected with text. The process was organized and flowed well. Not frustrating at all .