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“I needed to fix my sink, I'm female & know nothing. "Larry" came to help & he was wonderful, explaining what my boyfriend needed to do & what to buy. I can't imagine better service. Yes, Home Depot may be slightly cheaper, but try to get help there? Service @ Ace is always great. Thank you Ace!”
“The employees at San Lorenzo are superior. They offer excellent customer service - especially Santos who assisted me in the lumber department. I will be returning here before Home Depot or Lowe’s.”
“Troy and Eric have been nothing but a pleasure to work with they have given me nothing but exceptional service. Whether it be ordering parts or getting information for equipment. They get things done in a timely manner without missing a beat. And i look forward to the future and continuing doing business here.”
“Just visited Green Valley looking for a niche metric cap screw. They didn't have alloy metric, but went to see if they could do stainless. They also didn't have stainless, but gave me great help and guidance in finding it elsewhere. I appreciated their help and will trade there again, guaranteed.”
“I've been shopping here 10 years and I will 'agree' they've gone through a lot of personal and with varying levels of quality. Currently, and mostly, the people have been at least good, to very good, and attitudes are Great with capital G. They earnestly try to help or get someone who can. problem is the turn over. But it's very good group of guys there for quite a while. Woman manager who is tops, young assistant woman manager who is too, What she doesn't know or have if she'll find for you, and quick. It's a crew now.”
6:30AM - 3:30PM
429 Front St, Salinas
Hardware Stores
“Except for the covid hours this place and people are AWESOME!!! My first time here and I was very happy with the courtesy and professionalism without going over the top into" "stick up the bum" demeanor. Very fast unload and very good with communicating. I would definitely deliver here again?????”
“I needed some locks re-keyed and after some outrageous quotes from other sources I remembered that Home Depot does them in the rental department of the store.Apparently only a handful of employees have acquired such skills, so I did have to wait until he was on the schedule. The employee that helped me was Mark who works in the rental department not only was he very friendly, but patient as well as the job isn’t a very expensive job, but does take a few minutes of concentration as he was helping me. He was also helping his fellow coworkers Home Depot should be lucky to have such a great employee. ????”
6AM - 8PM
1890 N Davis Rd, Salinas
Hardware Stores
“I went to the paint department in need of help. David S. answered my many questions and mixed me up a sample of the color I was considering. He was courteous, professional, and kind, which means a lot these days. We go to Home Depot often and always appreciate good service!Lori S.”
“American Wholesale Flooring treated us like we were family. They saved us the cost of taxes and sold our beautiful floor ‘below’ cost!! This helped our budget immensely!! We were able to put it in ourselves, but if we needed help, we would have trusted them to refer us to a capable service. We absolutely love Judy, and how she helped us choose a floor ‘exactly’ right for our lifestyle. She really knows her products and her expertise shows. We are returning for another job this year and look forward to working with her again.”
“Sabrina at Lowe's is so sweet and helpful. Spent a lot of time with us picking out our new door and appliances. Awesome ? Don't go to HD, they suck. We will definitely go back for other big ticket items. And although HD is much closer, Lowe's has better customer service. so worth the extra 25 min drive. The 5 stars is just for her.
Update: front door arrived with a small damage, went through what felt like chinese water torture method of trying to get a hold of customer service... eventually damage remedied. But only because I emailed Sabrina. However, customer service is still woefully lacking. I called the credit/ rewards card customer service # and the agent was incredibly rude. Sigh.”
“Based upon my last experience at Lowe's, I feel compelled to post a review. I had done quite a bit of research and ultimately bought a lawn mower. The customer service was very attentive, and they helped me to put in the order via their website so I could get the free battery plus by applying for their credit application I received an additional 10% off. I ended up getting what I needed at a ridiculously great price! Lowe's doesn't seem as frenetic as HD, and the team members that I dealt with were amazing. At least based upon my experience, I don't think that the overall low score is justified and unless I have to get something at HD, I'd shop at Lowe's.”
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“Well if your a Motor Head or Carpenter or Somewhere in Between Harbor Freight got most all tools for the job and I like going there is easy to park and easy to get what you need what else could you ask for.”