I am not satisfied at all about the unpleasant service that I received: - I lost 1h of my time because the car wasn't in the parking; - I was obliged to ask for a new reservation; - the girl made an extra wrong reservation, charging me 189$; - my zipcard doesn't work very well. It was a nightmare!!
July 2014
For the time being, I'm giving Zipcar a low rating. I've been waiting about 2 weeks to get cleared (the website proclaims it can take as little as a day) and have sent inquiry emails and have yet to hear anything back.
