The customer service representatives are always very pleasant to speak with and knowledgable too! I would give them 5 Stars if the service was free.
June 2024
Every SMUD Customer Service Rep that I have encountered has been amazing!
May 2024
Yesterday they came to house and we have a danger of a tree on the powerline about to fall. They said they can't deal with it. The guy drove off like instantly. It's ridiculous. Definitely not a good place to go if you have that issue.
Sacramento Municipal Utility District is your electric service. That means we work for you through your locally elected Board of Directors. For over 70 years as your community-owned, not-for-profit electric service, we’ve delivered on a fundamental promise: to provide you with safe, reliable electricity at affordable rates. We’ve been committed to serving our community because we’re part of the community.