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September 2023 by Ashley B.
I have emailed and called to get the billing issue resolved. Still nothing and just received a notice of lien sale for a unit that is empty and never used. The email was sent over a week ago and still nothing. They are also trying to charge for this month's rent.
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May 2023 by Joanna N.
We have had a unit here since 2010, it was then Executive Mini Storage. We hardly ever have gone to the unit in the past 13 years. During this time Executive Mini Storage was purchased by Safe-Hold. They had send many messages but I must of missed the one where our code was changed. Fast forward to this past Sunday... I scheduled a time for our family to come and look through everything and take their items. Once we got there I couldn't remember by code (there used to be a formula on the keypad, the unit number and then the last 4 digits of your drivers license and * and # somewhere in the mix) The formula sign was missing, yikes!! We saw a car exiting and went in and wasn't sure how we were going to get our family in or even how we were going to get out. (Keep in mind it's Sunday and the office is closed) I walked over to the office to see if the formula was on the inside of the gate or check the saw a sign with an phone app. Once at the office area there was a very nice gentleman outside doing some lawn maintenance and I asked him if he could possibly help us, and when he said yes! He was one of the managers and would help us on his day off... that was AMAZING! Whew!!! I was able to get my updated code (which was nothing like the previous one) and let our family members in to go through stuff and the best part of all we could all get out, lol. I didn't get his name or have forgotten it... but I am truly grateful for your help. We have been trying to plan this day for years and it all worked out because of you! Thank you!!!!
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March 2023 by Sean Shiposki
Called around to a few places, the rates here were great! It's a smaller facility but customer service was outstanding speaking with Nicole and they had what I needed (other facilities didn't), I'd recommend this storage facility!
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March 2023 by William Aheran
On site manager is always ready to help in anyway. Great pricing and clean. Highly recommend
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March 2023 by Karen Shields
Great place!
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November 2022 by Dewan Nichole
Love this storage facility. Was in/out with a contract with 30 mins. You can use your own lock and the manager keeps the grounds well maintained. Pretty quiet and rates were affordable.
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November 2022 by Tresa French
Worst customer service and business ethics! Paid for a unit, received information on how to get into the gate; however, they didn't provide a unit number. After packing up our stuff and hauling it over (as this was our paid for start date), we called the number provided and were told they were unable to look up the account without the unit number, that the unit number should have been emailed. We told them it wasn't and they said there was no way to help us and that we would have to come back during regular business hours. Mind you we arrived at 12:00 p.m. on a Tuesday(**during regular business hours) and money had already been taken from our account.
