Internet Service Providers in Sacramento, CA

24 locations found near Sacramento

“This location is so great, I’ve had great customer service both times I’ve been in. I recently went in with a desperate issue that another T-Mobile store couldn’t help me with but Jennifer helped me at this location and had me all set and ready to go within minutes. They were really busy, and my 4 year old was stir crazy but despite all of that Jennifer was patient, professional and saved my day! Thanks girl!”

4.1 Good130 Reviews

“This is by far the best, tech adept, personable, and friendliest boost store I have ever visited. I do not take writing reviews lightly and rarely write a review except when a store does an exemplary job that surpasses their competition in all aspects. I have been a Boost customer for 10 years and highly recommend this store!!Jon11/21/2023”

4.8 Superb53 Reviews

“Hats off to the counter service that helped me.
Thanks Larry awesome experience, good marketing and sales skills.
That's the kind of staff that we want,
Customer service at its finest !
Thanks bro ? ?”

4.1 Good137 Reviews

“THE PEOPLE OF THIS STORE ARE AWESOME!! I had a stressful day running around trying to activate a new phone I got. I made the mistake of thinking it was boost mobile, but it was boost infinite. The team still helped me the entire way through my activation process and helped me more than I could’ve imagined! Best employees! Best GM! I will definitely recommend to anyone looking around. THANK YOU AGAIN!!!”

4.3 Superb67 Reviews

“I only went to ask about my phone payment ?and other things I owed. The person who understood me was very kind and very attentive and I had good t-mobile service.”

4.1 Good71 Reviews

“Rosa went above and beyond today helping my mom and I set up and transfer new phones. She was patient with the questions we had and even ensured everything transfered. Thank you!”

3.8 Good69 Reviews

“Emmiee was the first to help me out, she did an amazing job. She was the nicest she made everything so much easier and enjoyable. Max and Michael also helped me out a ton and helped me finish setting up my phone and watch and teaching me a couple things. Definitely coming back to this location one of the best mobiles in town.”

3.5 Good104 Reviews

“Great experience thanks to Luis. Was expecting a 1-2 hour appointment for a replacement but was in and out in 15 minutes. He answered all my questions and made sure I was taken care of. Would recommend asking for him if you’re looking for a new plan or phone.”

3.4 Good161 Reviews

“Went in to return a 5g home wifi router
The sales rep went straight to business and the process went in smooth.
Didn't try to upsell me anything.
And answered all my questions.
Thumbs up for great customer service.”

3.6 Good87 Reviews

“I’ve been a valued customer of tumble for 6 plus years. I found the time to come in to switch my plan up and get myself a new phone. I was in and out with the help of Vauntay with a brand new phone of my choice and $0 down in less then 30 minutes”

3.3 Good113 Reviews

“Ask for sales rep Kevin at this location. He is the best T-Mobile expert that can help you with any phone and service needs.

Veterans and military personnel have huge savings at T-Mobile too. I have my whole family boarded on Magenta Military plan from AT&T, which is outrageously expensive.

T-Mobile is the best out of all service providers.

Want proof? Just compare T-Mobile stock (NASDAQ: TMUS) to AT&T or Verizon stock.

I will keep my T-Mobile service till I die. ?”

3.9 Good61 Reviews

“Mark was amazing! Thank you for your help, Mark! You helped us get several things accomplished in under 30 minutes: change a number, update phone number profiles, get a screen protector, and set up our new T-Mobile internet! You also provided excellent and helpful customer service. You were so chill and down to earth that we felt very much taken care of!”

3.2 Average141 Reviews

“Amazing staff! Great costumer service! We went in this morning to get a new phone and there was a very irate customer shouting obscenities and not allowing them to help. Shout out to Romeo and Victor C. for handling that situation like champs. They were very professional throughout the entire exchange. Highly recommend this location for your Xfinity needs!”

3.2 Average216 Reviews

“Slight wait, but to be expected. Plenty to look at while waiting and places to sit as well. Service was good, trying to set up a plan for a cracked screen and though they were not able to resolve the situation right there, the representative walked me through the electronic insurance claim process, cued the claims page up for me on their tablet and staying close by in case I had any questions. 24 hours later, there was a service tech at my house repairing my screen. Very happy with the service at the Verizon store.”

3.2 Average127 Reviews

“Xfinity actually works. Had Consolidated for years and tried to upgrade to Fidium. They messed up my installation date and billing so many times that I just walked into this Xfinity store and asked to switch. They arranged for a tech to set up my Internet THAT WEEKEND. Billing is straightforward without stupid fees, the fiber internet actually works at the advertised speed, and the dudes in the store are all pretty friendly and helpful.”

3.2 Average92 Reviews

“I had a really complicated issue with needing to upgrade my new phone to the same phone with bigger memory, and Barb was extremely helpful. She made sure to check that I was qualified for the promos I had, and when it didn't look like it was going to be honored, she patiently waited for me to get in touch with the customer service rep (even though it was like 20 minutes until closing). Once we did contact, she helped outline the problem with professionalism and conciseness. Thankfully, my issue was resolved, and she double-checked everything was in order before doing anything permanent.I really appreciate the attention to detail, the endless patience, and clarity Barb brought. =]”

3.3 Good34 Reviews

“This really is your friendly neighborhood computer fix-it shop!!! These guys are affordable and knowledgeable. They really know what they are doing. The gentleman who fixed and upgraded my laptop was patient and very informative. He really took the time to explain to me what he did to my old laptop. I have dealt with them twice and both times it's been stellar service and pricing.”

3.8 Good11 Reviews

“Verizon messed up big time when they put an almost $300 dollar charge on our account, for which I wasn’t informed I had signed up for. After being on the phone with customer service for several hours, all they did was credit $75. I went in this store to completely cancel our service because we were just fed up. The manager and reps here were very helpful and they were the reason I did not cancel my services completely. They helped us get our issue resolved and gave us a better and newer service, the service I had initially wanted. Huge thank you to the workers here!!”

2.9 Average140 Reviews

“I love this T-Mobile location because the staff have always been friendly and willing to help, and I have always had a good experience. My recent experience had staff member Valerie assist me with changing my wristband, and she was very helpful, sweet, and nice. She resolved my issue.”

2.9 Average48 Reviews

“Amar is the man! Fernando originally helped me assess my situation. After mulling things over, I decided to just get a new device and join the Verizon train. Amar took things from there and made the entire experience smooth. He answered all of my questions, has extensive knowledge on products, policies, accessories, and is just an overall very helpful. I appreciate his time and hard work in getting me in and out within a very timely manner!”

2.8 Average189 Reviews

“Always a busy store, but the staff keeps the traffic moving and gets to each customer as soon as possible.The staff is very knowledgeable and helpful in getting you the best deal or package for the price range you want to pay.Cable, wi-fi, and/or cellular plans all in one building and one package if you want.Besides my personal experience at the store, I can manage my services on the Xfinity app and problem-solving almost anything, or as a last resort, call customer service for personal assistance.”

2.8 Average193 Reviews

“I disconnected the internet at work and I was having trouble getting reconnected. Of course I called in to customer service and was able to get support right away without a long hold time. Everyone was super nice from Niko (sorry if I misspelled your name) to Mark. Mark checked on my ticket that was open and was very friendly and knew what I was asking even if I didn't. Mark took the time to explain what to look at and do. I had trouble finding our network name and password. Within 20 mins later, Mark called me back and was able to provide that information for me and suggest I call back if I continued to have issues. I know Mark took his time to find the network name and password and that is really appreciated as other companies I've experienced would have just send someone out because it's easier to do instead of doing the research after business hours. Thank you Mark for your patience and help!”

1.9 Poor13 Reviews

“The wait time was about 45 minutes but once it was our turn Dee did a fantastic job and got us taken care of quickly. Part of this was because we knew what we wanted to get done. Comcast/Xfinity is basically a monopoly in most areas and they could definitely provide a better experience by having one or two more reps at those empty desks. And Comcast phone support sucks so it wasn't a surprise that one of the customers in there taking up the most time was a Karen who was pissed off about something that sounded to me like it was the Karen's fault and not Comcast. Bottom line is Dee was awesome, did a great job, was friendly and efficient but Comcast as a company could do way better. But I'm sure that's not a shock to anyone.”

2.1 Poor116 Reviews

“I came in Friday evening to exchange my router and complete a return. I was checked in by the manager Roberto and waited for an employee to help me. The store was a little short staffed and there was a shift change so there wasn’t someone immediately able to help me. This task was standing in between me and dinner so I was a little impatient. I approached Roberto and asked if he could just help me with my transaction and even though there were two other customers to check in and staff that needed help from him he did help get me my task completed and on to dinner!”

2.3 Poor114 Reviews