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November 2023
Don't ever go to italkBB at Rowland Heights. They don't have any customers service at all. The fat lady in the front desk is very rude and no manner. Very very disappointed. Don't ever go there!!!!
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July 2021
Was there just a week ago, the new customer service rep in the Rowland Height store is excellent, he’s been very patient and articulate. I was impressed that he even explained it all in my Taiwan dialect. Finally I got my questions all clarified.
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February 2021
Do not use this company's service. Waste of $. I tried to cancel my account during the pandemic and they require me to ship the box back to them out of my own expense instead of dropping off at the store.
