Victra, the local Verizon Authorized Retailer in Roseville, CA, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have had positive experiences at the Victra store. Corbin, a store consultant, was informative and efficient in cloning new phones and preparing old ones for trade-in. Michael, another consultant, went above and beyond to help a customer navigate a new phone. Yen, a store employee, was praised for her patience, thoroughness, and kind personality during a transaction involving phone and device upgrades. The Victra store in Roseville has also received high praise for its customer service, with one customer driving over 30 miles to work with the specialist Robert, who was described as providing exceptional service, presentation, professionalism, store cleanliness, and product availability. Another customer, Caleb, was commended for his helpfulness, friendliness, and patience in assisting a customer well past the store's closing time. Overall, the Victra Verizon Authorized Retailer in Roseville, CA, is known for its knowledgeable staff, wide range of products, and exceptional customer service, making it a preferred choice for many Verizon customers in the area.
Danielle did a fabulous job on my new phone setup!! TY !
June 2025
We went to Verizon in the Galleria mall in Roseville. Tyler was the one there that helped us and he did a phenomenal job. I definitely recommend this location for Verizon needs.
April 2025
Working with michael at this store was the best customer service experience I’ve ever had with Verizon. He went above and beyond to help me navigate the new phone. If I need Verizon help I will 100% go back to this store to work with him.
