Person helping was.abrassive and combative at first. Once I mentioned we may take our 20 lines elsewhere he was much more helpful and willing. Not on the same page as their customer service over the phone does not help.
December 2023
Shoutout to Angel for taking care of my needs in a very time efficient manner. He was knowledgeable and swift in every recommendation he made. I was in and out with a new home internet service and savings + upgrade to my existing phone plan ?? BTW the home internet setup was so easy! Kudos Verizon, Angel, and Team!
November 2023
Ask for Jossie she's the best. If she's not available wait for her. Jossie is an expert. She took care of all our concerns. We added a line, got the newest iPhone and we had some issues but Jossie went above and beyond to make sure we are happy.
