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“Initially, I had taken my phone to them for a broken screen/battery replacement and following the repair my front facing camera had completely stopped working, no Face ID, no picture, nothing. Obviously disappointed having paid to make my phone oddly worse, I returned to the store and was met with a stern "no returns, no refunds" policy for an issue my phone had developed in their care. After the mildly irritating back and forth struggle with employees to right my wrong, the owner had offered to replace my phone with a similar but better version, and transferred all relevant data for no additional cost. Despite the initial wrongdoing and subsequent headache, the owner had more than made up for the mistake, and made sure I was well taken care of in the end.”
10AM - 7PM
123 N McDowell Blvd, Petaluma
Electronics Repair
“After going to Verizon and calling the phone help line for Verizon, they said my phone was defective. UBreakiFix fixed it within two hours and had it returned to me in perfect working order. Nice staff and quality work”
“I've been going to this shop for odds and ends over the last few years and always have a great experience. The staff is knowledgeable, helpful, and pleasant. I can go in to look around or do an online order, which is great. We've recycled batteries, replaced quite a few different of all sizes for tons of devices and recently getting our old key fobs replaced for our truck was simple and easy. They didn't have the fobs in stock that day, but we weren't in a rush and it was only 2 days before we were back in and all set.”
“Unbelievable customer service. Had a young man come right out to my car to help me unload. Never had that type of service before. So easy to hand over a printer that Goodwill would not take. Thank you so much for being so accommodating”
10AM - 1PM
26 E Washington St, Petaluma
Electronics Repair
“Brought my Playstation 5 console in for repair after I broke a connector while cleaning it. Rashid was able to fix it and get it back to me in less than a week. Couldn't have been an easier process! Thanks!!”
“Great service. Scott is always helpful, friendly, knowledgeable etc. I have two batteries in my 4runner with one running the fridge in back. Although it's easy to install, and included when you buy battery, it's in an awkward position, so takes a bit more time. Anyhow, everything done without hesitation, we found the correct battery to fit etc. I'll always come here when I need batteries for my truck.”
10AM - 1PM
3635 Montgomery Dr, Santa Rosa
Electronics Repair
“Great service and communication. TV repair for LED replacement but not cost effective in this instance due to parts that would have to be ordered. I would use this business again for other video or audio needs simply because the Manager/Owner was knowledgeable and courteous.”
“Have gone here twice and Kent did a great job on both occasions. Straightforward, thorough and professional work. (FAST as well!) Lucky to have him in Sonoma county; highly recommend !”
“Shawn was so helpful, knowledgeable, and patient when helping me with my MacBook Air that was having battery issues. He was very professional and went out of his way to guide me to solutions for the problems I was having. His communication about the repair was prompt, thorough and thoughtful. He's someone you definitely want as a resource for computer issues and more. Absolutely 5 stars!”
“John was amazing, honest and personable. He tried for an hour to figure out a solution for our oven-he was forthcoming about not having any experience with our gas wall oven brand (Empava) yet used hiseducated experience with appliances to test a few solution ideas with my husband. He is a great representative for Seats!”
“Alyson helped me today! She was awesome, so helpful, professional and got my computer check in and sorted out to go out for repairs in less then 30 min. I was so happy I was able to have her help. She was kind, friendly and very supportive. My toddler spilled tea on my Macbook and I am hoping Geek Squad team can help repair in soon. Thank you for the great help Alyson, Geek Squad is lucky to have you!”
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
“I can't say enough to express how awesome this company has been for us. They're good folks and they make supporting a local business even better with their excellent customer service.”