Electronics repair in Santa Rosa, CA

“Unbelievable customer service. Had a young man come right out to my car to help me unload. Never had that type of service before. So easy to hand over a printer that Goodwill would not take. Thank you so much for being so accommodating”

“It's very hard in this day and age to find businesses, be them local or big box, who are honest with their interactions and pricing. Lockwood is that one in a million mix of the two, that's so refreshing to find, but so unfortunately rare. My uncle had an old NTFS HDD we stripped out of a broken down laptop he used to own, and we brought it around town with a new external hard drive, trying to get quotes for how much data transfer would cost. The first place we checked in Rohnert Park said "yes, we offer this service", then quoted us a diagnostic fee of $75 before sending it out to a third party service that actually does this job (So they're a middleman, not actually a computer repair store, odd choice of wording to say they perform this job). The second place quoted us an insanely high price that we wouldn't even entertain for the kind of job that this was... This place charged us 1/4 the price of one of their competitors across town, they were super informative, they even helped recommend a good external hard drive for us to get as some brands are more prone to failure than others. When we arrived there the associate was incredibly friendly, the price was great, the service was done quickly, the service was done WELL, and I can't think of a better retail interaction I've had the past few years. I only wish I could find a place in every facet of business that operates with the same transparency, professionalism, and wonderful customer service that this place operates with. Can't recommend them enough!”

“I had the battery in my old truck replaced. The installer was friendly and competent, and even walked over the the nearby Starbucks where I was waiting to let me know when he was finished.”

“Great service and communication. TV repair for LED replacement but not cost effective in this instance due to parts that would have to be ordered. I would use this business again for other video or audio needs simply because the Manager/Owner was knowledgeable and courteous.”

“Alyson helped me today! She was awesome, so helpful, professional and got my computer check in and sorted out to go out for repairs in less then 30 min. I was so happy I was able to have her help. She was kind, friendly and very supportive. My toddler spilled tea on my Macbook and I am hoping Geek Squad team can help repair in soon. Thank you for the great help Alyson, Geek Squad is lucky to have you!”

“John was amazing, honest and personable. He tried for an hour to figure out a solution for our oven-he was forthcoming about not having any experience with our gas wall oven brand (Empava) yet used hiseducated experience with appliances to test a few solution ideas with my husband. He is a great representative for Seats!”