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“Elijah and team went above and beyond for an OOG shipment that we were having several unrelated issues with. Elijah has great skills and communication. He even as far as FaceTiming me to explain a lashing issue. We will be using OCT again.”
8:30AM - 6:30PM
2163 Meeker Ave, Richmond
Shipping Centers
“The employees at this location are fantastic. The manager(I think?) -her name is Bianca, always goes above and beyond to make sure people are satisfied. For years I came to this UPS store and there was so much employee turnover, no one was happy, nothing was getting done, esp. not in a timely manner, it used to be a terrible experience.
Ever since Bianca came to work here it’s been completely different. All the workers that are hired since Bianca came on the scene have been friendly, helpful and efficient, just like her. I frequent this store often and on some difficult days she has been the pivotal person that not only helped me complete my business here but truly turned my day around with kindness. The most recent hires have also impressed me positively as well.
I’m thankful to not wait in long lines with frowning faces as it used to be. Bianca and all the new hires in the past year, (maybe a little more) have really made the daily journeys to the shipping store a breeze, sometimes a joy. I haven’t written a review for anything in ages but this one has been long overdue. ??”
“Five star is only for their single employee….Cynita was awesome…..she was handling packages as well as live scan single handedly….very awesome, polite and funny…. Store only had one staff but that staff was awesome….”
“I like that it's small and not usually too busy. I miss the original clerks (from 40 years ago) but I do like those that were here two weeks ago when I bought stamps.”
“The main post office been going here since 1970 building still the same back in the day use to be a one way street love coming here customer service is good faces change over the years but the service great ?”
“Until I lived elsewhere for a short time, I never thought about how much I rely on the excellent customer service provided by the women at my local post office. Put your feelings for the USPS aside and consider how well they help people, against all odds. Their equipment is not the best, the facilities are small, and yet people of all ages and backgrounds go there because they know they will be treated with respect and all of their questions will get answered. They are not in a rush, so if you need ultra fast service go elsewhere. But if you visit you will get excellent service so consistently that you will become their fan. That's why I decided to write this review.”
9AM - 1PM 2 - 5PM
104 Washington Ave, Richmond
Shipping Centers
“This location is staffed by a single person, so please be mindful if you have to wait while the mail worker takes a break, as required by law, because it is the humane thing to do. Or, time your visit. If anyone is disgruntled, please contact the national USPS number since the staffing decisions come from the federal level. Whatever you do, please be kind, as everyone strives to do the best they can.”
“Not sure why this place has bad reviews. As far as US Post Office's go -- this is one of the best. I have a small business and I drop packages here at least three times a week and they are always beyond friendly. I'm a big fan.”
Shipping Centers
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“I've sent a lot of boxes with them, it's the best option to sent boxes, the lady of the agency is very helpful, she does not hesitate to help as much as she can”