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“This store is one of the better served stores in the Bay Area i had a mix up issue from a store in another location and they fixed it right away ! Cynthia took her time and patiently navigated through things really smooth and made sure we left the store satisfied and ready to use our new phones ! I’m glad to have great customer service by her because it just shows how a person can put themselves in your shoes and help you get things back on track with the same spirit showing us that just as much as it matter to us toFix the problem it matter just as much too her too this is myFavorite store now and she help me fix myScreen protecter that the last store didn’t do so well with im glad i choose this location today !”
“Great staff awesome customer services despite what anybody else has wrote before negative reviews it's not even like that the last 3 times I had went there to either get a replacement screen protector to buying a new phone or getting extra sim card for my other phones I had nothing but good experiences with all the re staff there and they usually pretty quick to be seen..”
“Visited the Hilltop location on a weekday morning. We were expecting some problems after having difficulties using the Xfinity website. However, we were pleasantly surprised!
Customer service was excellent! The associates were friendly and helpful, with no waiting. We were able to exchange our equipment without hassle. (The secondary TV box and remote needed to be upgraded.)”
Internet Service Providers
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“I came to the store today, I'm very happy to see that Alexa is back. I have been coming and paying my line here for almost 5 years during all that time she is the best person I have ever had during this time. It has one of the best customer services. He is very patient, his education and kindness are extraordinary. They should hire more people like that. Very good choice with her.”