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“We came earlier today to look at some shoes for my wife and kids and unfortuenly the shoe we wanted for my wife was 1/2 a size to small. We asked Marcos(customer service floor associate) to see if he could check other sites for us. He found some in Redlands and called to verify. When the other store responded to fast and said no he sent a text and double checked with a manager at Redlands; they did have the size we needed and he asked them to reserve them for pick up. Moral of the story Marcos went above and beyond to get an accurate/ reliable response. Thanks Marco!!!!”
“What an amazing place! Alondra was super helpful. It was my first time getting scrubs in store and it was so nice to have some assistance with some of the sizes and brands. Thank you for all the support and kind peaceful attitude.”
“As soon as my son and I walked in, all staff were very welcoming.We were immediately greeted by Johnny, he was very nice.William also, greeted me to let me know if my son needed a dressing room let him knowAt check out Sydney (I believe he was the Supervisor) asked, “How was my visit? And did all staff ensure we were taken care of”All around great customer service! I will definitely be back.I have been at this store many times, and this was the first time that I actually felt welcomed.If Sydney is the supervisor, he is doing a great job ?? with improvement.”
“Very helpful Staff, was greeted by each and one of them the moment I walked in?? Also want to Thanks Betza for helping me and my family out and being on top of everything, she also offer to order the shoes for us since they didn’t have them in the size I was looking for in store. I thank her for offering that, now days store don’t offer that and they just say they don’t have them, which is why I will come back and shop with Hibbett Rialto thank you for helping and having patient. Thank you Betza for your Help.”
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“They Went Above and Beyond!!!! I Returned a Pair of Shoes that hurt my knees when I walked And Not Only Did I Get Another Pair, But the Pair I Originally Wanted, That They Didn't Have in Stock, They Didn't Charge Me a Difference That Was at Least $10 or More and They Had My New Pair Delivered,Free of Charge!!! THANK YOU SOO MUCH!!! YOU GUY'S ARE THE BEST!!!!???????☺️”