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“I went into this location yesterday and was assisted by Tanya. I purchased a phone she helped me set up the phone transferring my data from the old phone to the new one. She help me put the case and protective plastic on the phone and answered every question I had. Definitely they have someone that understands customer service Tanya is the only one to go with at this store.”
“Walked into this store and boy was it nice and clean and felt very welcome as I walked into the store. Vinny the manager helped me out and was very satisfied with his customer service I had a great experience and I will sure be coming back to see him.”
“I went to fix my phone screen like two times at repair it and both times screen broke quick and was not durable what’s so ever so I decided to try another spot and found this place in which I was greeted right away by Roger and gave me the the best service and experience in fixing my I phone screen would highly recommend this spot!!!!!!”
“Misael gave us excellent service, come see him if you need a new phone or want to switch over service to Verizon he gave us a great deal and is super knowledgeable!”
“This is the best phone service spot in the IE . Ive been going here for years and i can always trust this phone place to do the right thing unlike most phone places who are only looking for their commission this business seems to be more about quality service which is why i recommend everyone to go there”
“Great customer service and awesome phones. Best deals around no one comes close. Even when you don't qualify for promotions they can still help you out! Gran servicio al cliente y teléfonos impresionantes. Las mejores ofertas alrededor de nadie se acerca. ¡Incluso cuando no califique para las promociones, aún pueden ayudarlo!”
“This is our first visit to T-Mobile store. I appreciate Jasmine for been kind and very professional. She answered all our questions. We are part of TMobile Family. I highly recommend doing business with her.”
“Yarely and Alexis are the most formidable on customer service I definitely switch to cricket just for the amazing customer service I had I highly recommend this store kudos !”
“Love love love this place! They always go above and beyond for me! Promised I’d finally write a review and I believe in acknowledging places that give great service. Thanks for my phone cover for $20 ??♀️??♀️”
“At my location I had two wonderful young ladies; Andrea and Julie help me. All knowledgeable. Professional. Very kind. I had two phones to connect. It was don't very quickly. I highly recommend the location in Rialto on Riverside Ave.”
“This place is amazing they have everything you need even home accessories at a phone store I fixed a phone here a while ago and it came out perfect in 10 min or so and I recently financed a PlayStation portal and a new iPhone it was very easy to get approved I like the fact that they finance here all I had to do was apply from a link they sent me and it didn’t take long I just needed a bank account and ID they don’t check credit which is nice, they were really respectful and easy to talk to they helped me out so much I definitely recommend buying from here I will definitely be back soon for more gifts”
“THANK YOU DESIREE!!! Fixed my phone within minutes with a new sim!!! Take the drive a go to this location, all the others are just gonna try to upsell you. Thank you again !!!”
10AM - 7:30PM
176 E Baseline Rd, Rialto
Mobile Phones
“This guy name jose was my life saver today. My son has a disability that requires me to always be on phone with dr ext. Just got a stylo 5 it locked on me. Jose not only unlocked my ? for . He took payments and answered other's questios. Really nice guy very patient & caring. Metro you need more good workers like this guy thank you jose. ???”
“AWESOME SERVICE!!! My mom and I went because my dads phone was stolen and there was a mixup with the phone numbers on the SIM cards on the new phone. Andres gave us phenomenal service and reassured us throughout the entire process. He was quick to resolve our issue and we honestly couldn’t thank him enough! Will be coming to this location more often.”
“I really have no idea whether you get good service here or not, I can tell you what the Sprint store is like in the same shopping center. Unfortunately you can't post zero or negative stars which is what the Sprint store really ranks at. This store along with any stores affiliated with it should be avoided at all cost, the management at the store, district and possible regional levels are not interested in caring for Sprints customers, their only goal seems to be to defraud, extort and rip off customers in what ever way they can and should be avoided the same way you would avoid a criminal looking to rob you blind.”
“I had purchased a phone from them and the phone was defective took 5 hrs to replace but the girls did there best to deal with me lol super appreciate the patience even was I was being rude.”
“A mi esposa y a mi nos atendio nancy hoy. Muy buena empleada qué hace asta de más por ayudar a todos los que llegan Merece aumento y ser supervisora Un aumento y que aiga muchas más como ella en metro pcs”
“This store always gets you in and out in a timely manner plus helps you with any questions you have a must go to store for your cable needs plus they have great deals ????”
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“I was treated with resoect.Eli really knows his phones. I appreciate the service I received today at the Renaissance store. We are happy customers, totally made up for the trash service we got at the foothill store with the manager Edwardo. Thanks Eli.”