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“We've been trying to get my husband a phone and everyone else said it wasn't possible. Not only is he conveniently located but he made it happen. Thanks Phone Guy”
9:00 AM - 8:00 PM
835 Browning St Suite 101, Redding
Mobile Phones
“Highly recommend Mad Mountain Wireless. Deb and her team are patient problem solvers who get you where you need to be. The attention to detail and kindness that my son and I experienced there when adding a new phone and line to our family plan was worth writing home about, and I don’t say that too often. Way to go Mad Mountain Wireless, Deb, and Team! You are rockstars!!”
“Annalisa is an EXCELLENT sales representative
She understood what I needed and Quickly helped me get the product I needed
She even made sure I knew how to use the changes I made to my phone”
“Christian was very helpful, explained our service plans, worked to get us the best pricing for our upgrades and plans. He had to juggle three customers at the same time. He did it effortlessly and as far we could tell, flawlessly!
Definitely making the East Cypress store our go-to!
Thank you, Verizon, for an excellent experience with an excellent employee!”
“The technician showed up right on time. He was very thorough and covered all bases. He was thoughtful enough to set up our Starlink to where it wouldn’t look ugly. Beautiful work ?”
10AM - 7PM
1340 Churn Crk Rd # C2, Redding
Mobile Phones
“Excellent staff! Tyler and Miranda has provided the most highly respected complete excellent customer service.
Lance the manager, is great for his patience and shows he cares for his customers. He went out of his way to make sure I purchased the iphone I desired. Even when they were out stock. He had their other Cricket provider bring me one. I left happy with my new phone. Mario, the prior manager was a cool guy and due to him , he hired this great staff to run the show.”
“Good salespeople. I have been with Metro PCS for at least 20 years total. Never any billing problems.
But I sure get a lot more commercials than I used to get. Very annoying it's like watching tv.
But the employees in the store itself was great”
“I have NEVER been more upset and disappointed in my entire life... I can truly say with all my heart that I have NEVER been done more wrong... A "Certain Someones" significant other absolutely refuses to hangout with me and/or attend team event and it's not only upsetting but straight unacceptable. It's not even anger anymore at this point, I just feel numb and constantly spiraling deeper and deeper into despair. I find myself dissociating with these overwhelming thoughts constantly buzzing in my head. I really hope that this "Certain Someone" apprehens their significant other and makes this right. They need to be scolded, smacked a few times with a rubber slipper, and have their beer privileges stripped from them. I have NEVER been treated this way before and will remember the way this made me feel for life times to come.”
10AM - 6PM
1280 Dana Dr, Redding
Mobile Phones
“People should stop reviewing when they are angry after one bad experience. I've shopped here hundreds of times without an incident. Good staff, products, and systems.”
11AM - 7PM
900 Dana Dr A9, Redding
Mobile Phones
“So a little bit of context: I left tmobile a few years ago after a debacle over an iPhone. I recently switched back because I had Verizon, and their 5G was not very reliable.
I tried to do the switch and save, and I’ve never had such a headache inducing month with anything like this. I didn’t receive instruction on how to do it in the beginning, I was lead to believe I would just receive an email for when it was ready,, but I never did.
So now, unfortunately, I have to dish out the 600 bucks to pay off my phone, and not to mention, this debacle has affected the due date, so I may have to pay a late fee.
So if you switch over to T-Mobile, make sure your phone is already paid off. The process for “switch and save” is tedious, and by the time you hear anything back, your bill is already most likely due.
UPDATE: T-MOBILE has redeemed themselves. A great customer service rep. helped me out on my switch and save, and even expedited the payment to pay off my phone.
Thank you guys very much for your assistance, and I am very pleased with the results. You guys have earned a lifetime customer.”
“I brought my iPhone 8 Plus in and they did an amazing job. I told them I had to be at work at one and if they could have it done before and they did . So that's why they deserve these 5 stars thank you ! I recommend this place for everyone with a broken phone !”
“Stopped in to turn in my old cell phone after getting my new one. Was greeted within 10 seconds of walking in the door. I was back out the door within 5 minutes. Excellent service.”
“I arrived at the curbside parking at 1700 Anticipating a long wait, to my surprise my item was promptly delivered by a very polite young man named Gordon Thank you”
“Honestly, I was hesitant about going back after having a negative experience back in December. I had made my mind up, if it started to go south again I was just going to leave and go back to Verizon. I had made an appointment just like last time. I understand how busy they get and I want to be respectful of people's time, since they always seem to be shorthanded at this store. Last time I was there I spent 4 hours, I know you are thinking why didn't I leave? I was is pretty much at the mercy of their internet (which was experiencing an issue at the time), my half transferred phone and the confused lost associate who was helping me, I will spare you all that. Anyway this time I must say I was very happy! I was in and out in probably 30 minutes. This is included trading in my old phone, purchasing a new one, asking multiple questions and transferring my stuff. This time I completely understood everything, it was explained to me and even a few notes written on my receipt. Austin was amazing, not only did he quickly take care of me he was also interrupted several times to help other associates. He didn't get irritated by them or my questions (and I had a few). People are so quick to post their negative reviews, it's important to take a few minutes to stop and post the positive ones. Thanks you Austin you're appreciated and I love my phone!”
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“Matt at churn creek AT&T store performed outstanding with getting my wife n I transfered over to AT&T, answered all OUR questions we had, to include a few we didn't think of or about. Greatly appreciate ? having dealt with such an employee with high customer relational skills. It's greatly appreciated to have worked with someone so knowledgeable in what he does, it's too BAD NOT EVEVERYONE DOESEN"T TAKE AFTER MATT WITH HIS WORK ETHICS.”