Miah he was so kind and helpful and fast.I would recommend talking to him he explains it very nicely and is super polite. Thank you Miah for your hard work and for helping me get a new phone.
December 2023
Horrible customer service. Employee lied to get commission and messed up my account. Kept saying the f word in front of my daughter. Manager said she would fix everything and didn’t. I would avoid this place and save yourself the headache. If you want help with t-mobile call them directly instead of going into this store.
September 2023
We came in a couple weeks ago to sign up for home internet. Carson helped us and was fast, polite, and helpful. We’re having great wifi so far. Thanks Carson and Mt Shasta Mall T-Mobile store!