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“The Valley Ace Hardware on Hartnell was about the only store open this holiday weekend and really saved me when I was in the middle of a project and needed some items to finish it up. Debbie, the manager,, and Jason went above and beyond to get me the item I needed. Janette in the garden section was so kind and knowledgable. What a truly enjoyable experience. One would think all three Ace Hardwares in this town would be alike, but that is so not the case. The Valley Ace has a whole separate building that houses their quality garden supply selection—beautiful plants (indoor and out), pots, fountains, landscaping materials, etc.. It was also pleasant to walk in and not have to weave through the political paraphernalia for sale (if you’re in this area, ya know what I’m talking about). Highly recommend Valley Ace for great customer service and product selection. .”
“Love this store and this location. Staff very friendly and helpful. Cheap prices. Prices hardly gone up with recent inflation. Every where else nearly doubled. Not harbor freight though.”
“I have been a customer of BidRL, Redding since they opened.They strive to have great customer service and are always trying to improve the business. I will continue to give them my business and support as they are a local and very deserving.Michael Frazier”
“I've been to Al's a few times over the years, mostly for maintenance and repair of my Stihl tools. Each time it's been a pleasant experience. Friendly personal service, though explanations of what to expect, and reasonable cost.”
“This is my go to store for most everything hardware related. They have a decent variety of plumbing, irrigation, fasteners, tools, paints and gardening needs. They save me from having to deal with a box store for most essentials. They also sell and service Stihl and Eco. Their repair service is not the fastest but generally beats other local repair facilities. Mk”
“I bought a bundle of 50 lath stakes on Friday. I purchased about 10 bundles in the past few monthe. When I got to the middle of the bundle the stakes were cracked. There was 20 pieces of wood that i couldnt use and finish my project. So i called on Monday and was told i could swap the 20 pieces out. They weren't thrilled about it but they were going to allow it. So I take the hour drive back to Liddells to do the swap, I live in Burney. Son of a gun, I get home and find out the guy gave me 36 inch boards instead of the 48 inch boards. Every bundle I purchased there were the 48 inch. So if I want what I actually paid for, I'd have to take another trip to redding. Screw it, the gas is costing me more then the bundle. Looks like I'll have to take my business somewhere else. They are at the end of their supply and need to get rid of the crap. All has been good except for this last purchase.”
“Very helpful people always ready to help go out of the way ,when you call the store phone is answered right away dont have wait too long like home depot and lowes iam very satisfied with ACE HARDWARE.”
“Great selection, everything you need from tools to all types of fasteners!
But their best asset is customer service. Always helpful, friendly, and kind. We also want to give an extra big shoutout to Brae. He is extremely knowledgeable and a pleasure to work with. It's customer service from folks like him, that make a business successful. Keep up the good work, it's appreciated!”
“Lowe's may have more of what you don't really need or want, but have less helping employees. While home Depot has more of what you want & need, and more helpful employees too.”
6:30AM - 5PM
1045 Twin View Blvd, Redding
Hardware Stores
“I need two 2x10x16 kiln dried pieces to complete a project. Meeks was the only place in which I could get them and it was a special order. Once I placed the order with the salesperson on the phone I was given a delivery day and time. That day came and went. No delivery.I called Meeks and they informed me the lumber hadn't arrived yet and delivery would be the following day. It would be wise and good customer service to inform customers that a scheduled delivery has changed so the customer doesn't waste a day waiting for a delivery.In the end I did get the lumber and the delivery guys were extremely courteous.”
8AM - 5PM
1045 Twin View Blvd, Redding
Hardware Stores
“I need two 2x10x16 kiln dried pieces to complete a project. Meeks was the only place in which I could get them and it was a special order. Once I placed the order with the salesperson on the phone I was given a delivery day and time. That day came and went. No delivery. I called Meeks and they informed me the lumber hadn't arrived yet and delivery would be the following day. It would be wise and good customer service to inform customers that a scheduled delivery has changed so the customer doesn't waste a day waiting for a delivery. In the end I did get the lumber and the delivery guys were extremely courteous.”
“Great group of people at this pro desk. Always helpful even if i come in mad about a screwed up order ive made. Know their stuff and if not they find someone who does instead of just sweeping it under the rug.”
“In The many years I've been going to this store I have Had two thing's that went bad, I had a short wait in line, the return / exchange was easy. This time it was a 4 gal water heater and Tammy in returns was very nice and helpful.”
“Most of the time the service is pretty good. I love the fact they appreciate the military and are patriotic. I wish they used the lockers for online orders more. Most of the employees are friendly (a few are not, but as a business owner I understand employees can have a bad day). Good selection and online ordering is very easy.”
“Large selection of products such as nitrogen, oxygen, acetylene, and carbon dioxide. Also, there are lots of products for all your welding, brazing, and soldering needs.”
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“The motto says it. Ace is the helpfulhardware place. I didn't want yo run across town to Lowe's. I checked Ace which was two blocks from my work site. The place is like a Tardis (Dr Who). It's bigger on the inside than the outside.They had the fence clamps I needed, though hidden in a back room, and only 40 cents more than Lowe's. Saved me a longer trip with all my tools in the back of my truck.Thanks guys!”