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March 2024 by avocado tomato
wackness on so many levels. buy ur drip here if u like talking to weirdos
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November 2023 by Braedyn Near
Amazing service and employees when I went. They offer an amazing deal. And they have good quality clothes
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August 2023 by Melody R.
I love the store and the clothes everything is great and the employees are wonderful and so kind and helpful! ALTHOUGH, the manager Jenna is very rude. I've heard she mistreats and overworks the employees there. Something needs to change at the Victoria Gardens Zumiez, and I don't think it's the employees.
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August 2023 by Amanda Sparks
Staff was more interested in birthday hats and taking selfies. Not professional at all, hated the experience.
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August 2023 by Chris S.
I walked into an EMPTY store with 2 employees laughing and talking to each other. They never acknowledged my presence, not even when I wasalked directly up to them to ask them a question. I guessss their conversation about nonsense was too important to help the ONE person in the store. I walked out, DO NOT come to this zumiez!
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July 2023 by Brandi F.
My daughter & I recently visited the Victoria Gardens location to do some back-to-school shopping/browsing. Listen up Rancho Cucamonga, rarely have I encountered such a FABULOUS customer service team! Thanks to Sergio, Jasmine, Devin, & Mark, our experience was efficient, extremely enjoyable, and productive. My numerous questions and sizing changes were received with kindness & a refreshing professionalism not often practiced nowadays. Although I tend to be more frugal with my clothing purchases, the staff's outstanding service and harmonious vibe won me over. I will absolutely be returning to this Zumiez location, and would encourage others to do the same. Keep up the great work you guys!
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July 2023 by Marcela Silva
Great customer service
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March 2023 by Queana D.
My daughters bday weekend is coming up. She had an idea of what she wanted but no real direction. That's where Ashley and Dev played a major roll. They were so sweet, patient and helpful. They catered to our needs and never once got annoyed at all my mom questions. They were absolutely wonderful. The best zumiez I've been to hands down. I'd recommend anyone to go there just because of the friendly services those 2 particular ladies provided. I'm almost full term with my pregnancy and they told me to sit while they took care of my daughter. That meant so much to me considering my current condition. Thank you Dev and Ashley. You ladies are true gems.
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March 2023 by Minhkhang Phamnhat
W ??
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December 2022 by Kyle T.
Have we lost the art of customer service training and customer service? This company needs to train their employees on " CUSTOMER SERVICE"; how to respond to, and how to acknowledge customers in need of help. This particular female employee was standing in the middle of the customer service counter with her head down doing paperwork. I certainly didn't want to bother her, but I asked her "excuse me where to can I pay for this here "and she said "yeah". Then another service rep make walked up and said he would help me pay for my item. I asked her if she heard me when I asked for help and she said "yeah" & went right back to her paperwork without apologizing. The word yeah is in proper to acknowledge anyone in the business world. If an employee is doing paperwork, perhaps him/her/they shouldn't stand in the middle of the customer service counter?
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December 2022 by Mitchel R.
Sent my husband to buy some Christmas gifts for our son and I knew he would be txting me none stop Ashley thank you so much for being such a huge help for him today if you guys go into the store ask for Ashley
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December 2022 by Olar V.
Great service!!! Thank you Ashley for all the help with my Christmas shopping! I highly recommend them!
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November 2022 by Billie Scott
I like it
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October 2022 by Jocelyn O.
On Main St in Victoria Gardens. My son's favorite store at the moment. He usually pick up whatever he likes. Nice deals every time we come to these stores. Employees are always friendly and helpful.
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September 2022 by Krissy Duarte
Devin is such an amazing worker. She made my experience at Zumiez so positive. I saw the perfect belt in the window as I was passing by so I came in specifically for that one. It happened to be the last one so Devin went out of her way to take the belt off the mannequin and then rang me up afterwards. She is the absolute sweetest thing. She deserves all the recognition
