Rancho Cucamonga Auto Body, also referred to as Collision Center, receives consistent praise for excellent customer service and high-quality repairs. Customers describe the work as stunning, amazing, and great, with cars looking brand new or as good as when bought from the dealership. The technicians are called gifted, performing repairs that restore vehicles to original specs. The staff is highlighted for being responsive, honest, understanding, and courteous. Specific employees, including Vanessa at the front desk and Carlos the estimator, are frequently noted for their helpfulness, kindness, and pride in their job. They are informative, explain the process in detail, and provide excellent communication through updates via phone calls and text messages. Their swiftness in arranging rental vehicles with Enterprise is also appreciated as a convenient service. The shop is recognized for efficient work, sometimes finishing repairs days earlier than expected. They handle interactions with insurance companies like Mercury Insurance smoothly, helping to eliminate stress for customers. The overall experience leads to strong recommendations, with customers stating they would not hesitate to use the services again and rating the business as five stars or even ten out of ten for its great service and quality of work.
We had the best experience here and our car looks brand new. I would definitely recommend bringing your car here.
March 2023
Vanessa was so helpful, very informative on the whole process of getting my car repaired! Kept me updated throughout the whole process. My car was done super fast, and came out looking great!! 10/10 great customer service.
January 2023
The collision center of Rancho did an excellent job on my car repair. They communicated regularly on every stage of the repair, which I appreciated. I can't even tell where the damage was.
