Hardware Stores in Ramona, CA

“Great staff! Always met a a pleasant greeting and a smile. Both helpful and knowledgeable which you don’t find at the big box stores. The store is always clean and well stocked.”

“I’m not a construction guy and I’m not great at home improvement stuff but I do the things I can. The crew at Ransom always make me feel important even when I don’t know all the lingo or how to describe which piece of lumber I need “(it’s the smoother plywood)” they never make me feel like my business is any less important than their clients that make large and expensive purchases. My few pieces of lumber are just as important to them. Thanks guys.”

“Good company with reasonable prices. I needed some rocks delivered and they were able to get it done. Only complaint (if I had to knit-pick) is that they are booked out. So if you need a delivery it was 4 days out for me. So project was on hold. But besides that, good company with friendly people.”

“The manager Tiffany Teresi has excellent customer service. We were looking for a stock tank pool went to Valley Center store (everyone was super helpful and nice there) and they didn't have any in stock so we ended up going to Ramona to get one since they had a few in stock. We did bring our truck and we tried to make that big thing fit but wasn't happening so I went back into the store to ask for delivery. While the employees were all very nice I paid for the delivery but it wasn't set up correctly. Maybe the girl was new, not sure but in any event I took the day off waiting for my next day delivery and decided to call to see what time the would be coming when the manager got on the phone and said they didn't have a delivery listed for me. You can imagine since I took a day off work I wasn't very pleased but Tiffany handled it so well. She apologized and said let me see what I can do and asked if she could call me back. I was skeptical thinking I may get lip service but nope, Tiffany called me back in a matter of 20 minutes saying it would be delivered same day by 6 PM. Her delivery driver was in Riverside had to go back to Ramona and then back to Escondido and we all know afternoon traffic isn't fun but he arrived right on time with a smile on his face. I just can't say enough great things about Tiffany as well as the delivery guy (which I didn't get his name but she knows who is is which matters:). Thank you, customer service is lacking a lot these days was refreshing to deal with such excellent customer service.”