The Back Store

Furniture Stores, Mattress Stores, Home Decor
Hours: The Back Store is a reputable retailer specializing in high-quality seating and furniture, including Stressless recliners and sofas, Steelcase and Humanscale office chairs, Human Touch massage chairs, Fjords recliners, and HumanScale products. Known as the largest in-stock retailer of Stressless recliners and sofas, the store offers a wide selection of comfortable, well-made furniture with excellent warranties, often outperforming other stores in value. Customers appreciate the knowledgeable and friendly staff, especially Orlis, who provides helpful guidance and detailed information about different chairs. Many reviews highlight the store’s commitment to customer satisfaction, with staff taking the time to ensure customers find the right chair without feeling rushed. Delivery service is consistently praised for being prompt, courteous, and efficient, with professional installation teams that make sure everything is working properly. Customers value the store’s competitive pricing, especially on open-box and clearance items, and the ability to get quality furniture at great prices. Despite some past negative reviews related to COVID-19 challenges, many customers report positive experiences, emphasizing the store’s large inventory, quality products, and excellent warranty coverage. The Back Store’s showroom allows customers to try out various chairs before making a purchase, and the staff’s helpful approach makes shopping easy and enjoyable. Overall, The Back Store is highly recommended for those seeking comfortable, reliable furniture and attentive customer service.

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1. Poway, California