Mattress Firm Poway City Centre is committed to helping customers get their best sleep, every night. Their Sleep Experts® undergo over 200 hours of training to provide personalized solutions, offering a wide range of top mattress brands like Sealy, Tempur-Pedic, and Serta at great value. Customers praise the store's exceptional customer service. Genaro, a salesperson, was extremely helpful, patient, and knowledgeable in assisting with returns and exchanges. Jillian, another sales associate, went above and beyond by personally purchasing additional bedding items for a veteran in need. Customers also highlight the store's knowledgeable and patient staff, who help them find the perfect mattress to improve their sleep quality. The overall experience at Mattress Firm Poway City Centre is described as friendly, accommodating, and efficient, with the store making complicated delivery and pickup arrangements for customers.
It helped that I knew what I wanted before I went into the store. Anissa knew how best to help me, quickly and professionally. This is my 5th time purchasing a bed and I will continue to do so going forward. Thanks Mattress Firm!
December 2025
Daniel was great! Very knowledgeable and helpful. Really appreciate his great customer service.
December 2025
Sleep specialist was very helpful! Was very courteous and professional. Once we picked out our mattress, it took less than 10 minutes to take care of all the paperwork and we were out of there.
