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“The T-Mobile authorized retailer in Upland on Mountain Avenue was very helpful in straightening out and starting my service after hours or I should say days of delays in service. Alyssa had my problem fixed in no time and we sure appreciated that. T-Mobile in Upland has the latest cell phone communications available. There’s plenty of parking with the handicapped stalls at the front entrance.”
“I came into this t mobile store yesterday to pick up a new phone for my mother. We were greeted right away by Karina she put us on the waiting list. Luckily she ended up helping us with what we needed. She was very helpful and patient. My mom’s old phone had so many issues and she took her time to fix it since we wanted to keep her same number. She showed no signs of distress or frustration. We were there for like an hour but she got the work done ✅ and my mom left happy! Thank you Karina for your great customer service.”
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“I came in after anais was harassed by other customers. They gave her so much attitude for a number change then claimed the race card which I witnessed everything and can say not everyone's a victim. Anais handles the situation very professionally I applaud her for keeping herself calm and professional”