Terrible customer service from Alex and Venit, they refuse to exchange a defective shoe we purchased less than a month ago.Go to Walnut Creek store, the customer service at that store is excellent.Stay away from the Pleasanton store.
March 2023
Worse customer service, the staff treat you as if you’re doing them a favor to shop here, the product is good but unfortunately can’t say that about the customer service at this place.
March 2023
Nice shoes, awful service.Associates Alex and Venit treat customers terrible, very toxic energies.