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“I bought an essentials hoodie for my school picture day, the staff here is so nice and friendly and gave so many good tips to look drippy, will definitely come back here again.”
“Staff was very helpful and knowledgeable. Unfortunately they were out of a lot of stock, for myself and several others around me. Not the employees fault.. probably more like a supply chain issue.”
“Sales person was super helpful and was able to help me look for a special occasion socks I was looking for. They offer a big variety of different designs and they are super comfy highly recommend it!”
“Jonathan was awesome! He was patient and accommodating to my mom who was was looking for shoes. He and his coworker brought all of the shoes in her size (11) and offered multiple times to order shoe online if they didn't have what she liked in store. The other two employee were also very friendly. Even though they had limited styles in her size we were able to find two pairs.”
“I am always worried buying shoes because it takes a few days to really know if they fit. I got a pair here, but after wearing them a few days I got blisters. Unfortunately I had misplaced the receipt. I brought them back. The staff was extremely helpful, the search all the receipts on the day that I bought them until they found it and made sure I got a full refund. Thank you, guys.”
“Great customer service. I exchanged my shoes because there was a defect on the first pair and I got the wrong size. they were very polite and the transaction was smooth.”
“I have shopped at this Ann Taylor for years and never had good customer service. This past January they had a new manager named Yadira. She was the first friendly, professional leader I experienced at the store. I meant to do a survey to compliment her (which I rarely take the time to do) but forgot to do it in time but wanted to acknowledge her here. She is exactly what the store needs!!”
11AM - 8PM
1300 Stoneridge Mall Rd, Pleasanton
Shoe Stores
“Only one experience here: bought my wife's wedding band at the jewelry counter. Getting service was relatively quick, and the woman who helped me was very kind, knowledgeable, and listened to what I was asking for without trying to up-sell me on things I didn't need and would ultimately be unhappy I purchased. Great spot to buy jewelry.”
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“I had a great experience here, Conrad was very helpful in finding me the right fit. The foot scan was easy and super detailed. Great place to get fitted for running shoes.”